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Refined Naturals in Johannesburg is seeking a strategic and experienced Group Account Director to lead senior client accounts, shape communications strategies and guide multi-channel campaigns. You will translate complex financial topics into clear narratives, mentor account teams, manage budgets, and drive growth across key clients in banking and corporate communications.
The role requires 8–10 years of agency experience, strong stakeholder management, and a commercial mindset under pressure.
We are a fast-paced communications agency combining strategy, creativity and digital expertise to build impactful brands.
We are looking for a strategic and experienced Group Account Director with strong financial services and corporate communications experience. The ideal candidate will be confident managing senior clients, leading teams and turning complex topics into clear, compelling communications.
Lead client accounts and communications strategiesBuild strong relationships with senior stakeholdersProvide strategic counsel on reputation, risk and communicationsDevelop integrated PR, digital and communications campaignsTranslate complex financial topics into engaging narrativesLead and mentor account teamsOversee multiple accounts, budgets, delivery and qualityIdentify opportunities for account growth and new businessTrack campaign performance and optimise results
8–10 years’ agency client service experienceStrong financial services, banking, fintech or corporate communications experienceBanking or financial institution experience is highly advantageousStrong strategic communications and reputation management skillsExperience managing senior stakeholders and leading teamsExperience delivering integrated campaignsBachelor’s degree in Marketing, Communications, Finance, Business or related fieldExcellent communication, organisation and relationship-building skillsCommercially minded, strategic and calm under pressure