Power Solutions Specialist

SET Consulting; Johannesburg; On-site; ZAR 334,800 - 502,200; Full time

Job summary

A leading consulting firm in Johannesburg is seeking a Power Specialist to deliver 2nd-line support to contract management and operational performance. The ideal candidate will have at least ten years’ experience in the telecoms industry, particularly in Power Technical Support, along with an Electrical Engineering B-Tech degree or diploma. Responsibilities include troubleshooting, engaging with teams to support Power solutions, and contributing to business performance and sustainability initiatives.

Qualifications

• At least ten years’ work experience in the telecoms industry, which includes Power Technical Support experience.
• Delta Advanced Power Systems & Controllers is essential.
• Completed training courses in relevant areas.

Responsibilities

• Provide 2nd-line support to MS contract management including site visits.
• Engage with internal teams to deliver and support Power solutions.
• Assist with the optimal performance of Power Systems in the field.

Skills

Power Technical Support

Computer literacy

Research skills

Power-related technical skills

Education

Electrical Engineering B-Tech degree or diploma

Tools

MS Office suite - EXCEL

Sales Force

Job description

Job Title: Power Specialist
Location: South Africa
Department: Operations
Reports To: Manager Power Solutions
Prepared Date: October 2025

SUMMARY

•To provide 2nd-line support to MS contract management including site visits where required.
•To undertake troubleshooting and analysis with fault collaboration, in conjunction with the Regional Power team for additional support. (This covers, for example, RMS, Batteries, Inverters, S-miles platform.)
•To manage, contribute, understand, and support the solution dimensioning function.
•To assist with the operational performance of the Power business.
•To interpret relevant data performance reports and execute on findings.

ESSENTIAL DUTIES

• Power business strategy implementation
• Assists with the implementation of the market strategy (product, performance, deployment, and operations) and manages solution dimensioning (i.e., design and customisation of solutions).
  Contribution to financial performance of the Power business.
• Contributes to the Power business unit’s financial goals/targets by operating within the expected revenues, direct expenses, overhead expenses, and profit margin.
• Power business operations and performance
• Assist with the optimal performance of Power Systems in the field.
• Assists with functional processes, procedures, and governance for the successful delivery of the Power business.
• Reports regularly to the Technical Manager on support, root‑cause analysis, and system dimensioning activities.
• Engages and collaborates with internal teams to deliver and support Power solutions.
• Responsible for root‑cause analysis when resolving performance issues.

Operational risk management

• Assists with managing risks associated with the Power business operations.

Sustainability

• Assists with operating a Power business within the required emissions targets.
  Culture
• Promotes a culture where the values of the organization are seen to be ‘alive’.

SUPERVISORY RESPONSIBILITIES

Not applicable

QUALIFICATIONS

• An Electrical Engineering. B-Tech degree or diploma
• Delta Advanced Power Systems & Controllers
Training courses:
o Delta DC Power Systems, Advanced PSC3 & Orion
o Energy Efficiency Fundamentals
o OHS Principles, Implementation and Site Files
o Battery Safety and Environmental Concerns
o PV solar for professionals
o Practical electrical safety techniques for industry

EDUCATION AND EXPERIENCE

At least ten years’ work experience in the telecoms industry, which includes Power Technical Support experience.
• Computer literacy, e.g., MS Office suite‑EXCEL; Company's system; and the ticketing system (Sales Force)
• Research skills (to stay abreast of new trends and developments in the industry)
• Power‑related technical skills