Post Office Operations Clerk

Finding Personnel; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in the postal industry is seeking a Post Office Operations Clerk to manage all postal operations in their Rosebank office. This role involves coordinating both incoming and outgoing post, ensuring compliance with postal regulations, and maintaining detailed records. Ideal candidates will possess strong organizational skills, be detail-oriented, and have at least 1-2 years of experience in logistics or dispatch operations.

Qualifications

• Matric (Grade 12) is required.
• Post office or dispatch training is advantageous.
• 1-2 years in post office operations or logistics experience is preferred.

Responsibilities

• Oversee all postal items and manage bulk mailings.
• Ensure accurate tracking and logging of dispatch records.
• Coordinate with internal teams and external services.

Skills

Organisational skills

Administrative skills

Communication

Attention to detail

Proficiency in Microsoft Excel

Education

Matric (Grade 12)

Post office or dispatch training

Tools

Microsoft Office

Courier tracking systems

Job description

The Post Office Operations Clerk is responsible for overseeing the administrative and logistical coordination of all postal items related to the company's internal and external operations.

This includes managing bulk mailings, tracking deliveries, preparing documentation, and ensuring that customer orders and documents are posted, received, and recorded accurately and on time.JOB TITLE : Post Office Operations ClerkAREA : Rosebank, JohannesburgINDUSTRY : Postal / Courier / Logistics (Call Center Support Operations)Salary / CTC : R6 – R8 (Depending on qualifications and experience)Report to : Operations Manager / Distribution SupervisorType : Full-Time Key Responsibilities :

Handle all incoming and outgoing post for the company.

Sort, package, and label postal items accurately for dispatch.

Coordinate bulk mail and courier shipments with the South African Post Office and third-party services.

Ensure daily logging, filing, and updating of dispatch records and tracking systems.

Process postage payments, maintain postage balances, and reconcile postal usage.

Liaise with the sales and admin teams for dispatch needs and customer delivery statuses.

Track and trace posted items and escalate delays or lost parcels where necessary.

Provide weekly reports on postal volumes and delivery timelines.

Assist with inventory of packaging materials and request stock replenishment as needed.

Ensure compliance with postal regulations and internal dispatch procedures.

Qualifications and Skills : Qualifications :

Matric (Grade 12)

Post office or dispatch training (advantageous)

Skills :

Excellent organisational and administrative skills

Proficient in Microsoft Office, especially Excel and Outlook

Knowledge of postal and courier tracking systems

Clear verbal and written communication

High attention to detail

Experience :

1–2 years in post office operations, logistics, or general dispatch role

Experience working with the South African Post Office or courier companies (advantageous)

Reliable and punctual

Deadline-driven and proactive

Able to handle repetitive tasks with precision

Team-oriented with good interpersonal skills

Able to thrive in a high-pressure, fast-paced environment

Working Conditions :

Office-based in Rosebank

Monday to Friday, 08 : 00 AM – 05 : 00 PM