POS Systems Supervisor - Cash & Customer Experience Lead

Cashbuild Limited; eMalahleni; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in eMalahleni seeks a System Supervisor to manage Point of Sale (POS) transactions and ensure exceptional customer service. Candidates should have at least Grade 12 and five years of related experience, or ten years of work experience. Key responsibilities include supervising cash handling processes, assisting customers, and ensuring compliance with safety and security requirements. This role demands strong numerical skills and effective communication, with a focus on maintaining high standards of service.

Qualifications

• 5 years related experience or 10 years work experience.
• Ability to communicate in English and the local language.
• Proven ability to provide exceptional Customer service.

Responsibilities

• Manage and supervise Point of Sale (POS) transactions.
• Control cash handling processes and ensure accuracy.
• Assist Customers with their queries and complaints.

Skills

Customer service

Numerical skills

Computer literacy

Effective communication

Ability to work under pressure

Education

Grade 12

Job description

A leading retail company in eMalahleni seeks a System Supervisor to manage Point of Sale (POS) transactions and ensure exceptional customer service. Candidates should have at least Grade 12 and five years of related experience, or ten years of work experience. Key responsibilities include supervising cash handling processes, assisting customers, and ensuring compliance with safety and security requirements. This role demands strong numerical skills and effective communication, with a focus on maintaining high standards of service.