Role Purpose
The Portfolio Assistant / administrator will provide comprehensive administrative and operational support to the Portfolio Manager, contributing to the effective management of investment portfolios. The role involves handling various tasks related to portfolio administration, client communication, and operational efficiency.
Responsibility
- Administer client accounts
- Re-FICA client accounts
- Re-Mandate client accounts
- Assist with spreadsheets and reports
- Prepare client review packs and set up meetings
- Email clients directly if needed
- Supporting the Portfolio Manager in managing his practice within the business
- Assistance in managing and acquiring a portfolio of high-net-worth clients for the practice.
Responsibilities
Open client accounts (local & offshore) and obtain the necessary FICA documentationRe-FICA and Re-Mandate client accounts to ensure they are compliantDaily and monthly planning & reporting on key areas (client review / appointments etc.)Maintain accurate spreadsheets for monthly client income paymentsCheck base costs after they have been loaded on the systemCoordinate client meetings, presentations, and travel arrangementsAssist portfolio managers with administrative mattersAssist with preparation of client proposals, presentations, portfolio reviewsReconcile client accounts, charges etc.Servicing of new and existing clients and IFA’sAssist with sourcing of new clients and follow up on potential client leadsProfessionalise the practice and ensure all the appropriate documentation are on the CRM systemProactively finding solutions for clients to ensure a professional serviceEnsure mandate adherence and compliance requirements are metPreparation of review documents for meetings with clients as per mandatesAssist with reviewing and responding to clients with changing needs and financial requirements.Skills / Personal Attributes Required
Minimum of two years’ experience in an investment-related role or similar fieldComputer skills (Excel, Outlook, Word, PowerPoint)Ability to identify problem areas within the work processes and suggest new ones if necessaryGood numerical abilityMust be able to work under pressureExperience with FICA and Compliance mattersExperience on BDA an advantageIntegrity and trustworthinessDetail-oriented and organizedProfessional, proactive, efficient, reliable and able to work independentlyStrong interpersonal skills for effective client and team communicationAdaptable to a dynamic and fast-paced work environment