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A luxury hotel group near Franschhoek seeks a dedicated Porter/Driver. This role involves assisting guests with luggage, performing operational tasks, and providing exceptional service within a 5-star setting. Candidates should possess a Matric Certificate and relevant experience, combined with excellent communication and interpersonal skills to enhance guest enjoyment.
Luxury Hotel Group based close to Franschhoek is looking for a Porter / Driver.
To be successful in this role, you should be able to manage various tasks on a daily basis to ensure great service and exceed guests’ expectations .
Staff Transport from Franschhoek, Paarl and Stellenbosch.
Duties :
Assist guests with their luggage, parcels, etc.
Interacting with guests while assisting with luggage
Parking guests’ cars
Perform fundamental operational duties, such as setting up pool, placing lounger cushions, removing dishes, assisting Housekeeping and reception
Upselling of other facilities and services including our affiliates.
Requirements : Matric Certificate
Previous working experience in a 5
Excellent communication skills in English, both written and verbal
Excellent interpersonal skills to be able to interact with guests
Efficient complaint handling
Be Flexible in other departments
Valid Driver’s license with PDP
Ability to work shifts including weekends, public holidays and night shift
Physically fit, energetic and able to stand all day
Local Franschhoek candidates would be advantageous.