Porter

The Capital Hotels, Apartments & Resorts; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

The Capital Hotels, Apartments & Resorts is seeking a Porter to provide a welcoming atmosphere for guests. This entry-level position emphasizes hospitality and attention to detail in service, where the successful candidate will assist guests with luggage and ensure a tidy reception area. Join a team that values respect and appreciation, contributing to a transformative hospitality experience.

Qualifications

• Hands on Problem Solving approach and ability to remain calm under pressure.
• Friendly, courteous and service-orientated.
• Presentable and well spoken.

Responsibilities

• Greet and welcome all guests to the hotel.
• Assist guests with their luggage.
• Maintain cleanliness in the lobby and forecourt areas.

Skills

Problem Solving

Teamwork

Communication

Attention to Detail

Service Orientation

Education

Matric

Job description

The Capital Hotels, Apartments & Resorts provided pay range

This range is provided by The Capital Hotels, Apartments & Resorts. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.

Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined

Description:

The Porter is primarily responsible to greet and welcome all guest to the hotel and relieve guests of their luggage on arrival. He/She will ensure the highest standard of hospitality, and that all guest requests are dealt with in a prompt and courteous manner. In addition, the Porter will assist guests with their luggage. He/She will also be responsible for the collection and distribution of post, parcels. He/She will ensure the lobby and forecourt areas are always clean and tidy.

Minimum Requirements:

• Matric
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Friendly, courteous and service-orientated
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
  
  

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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