Polokwane - Retail Team Leader

Absolute Pets; Polokwane; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player in the pet retail sector is seeking a passionate Team Leader to join their growing store in Polokwane. In this dynamic role, you will be responsible for driving sales, ensuring exceptional customer service, and managing staff performance. You'll lead by example, imparting your expert product knowledge to your team while fostering a culture of development and excellence. This is an exciting opportunity to contribute to a thriving business that values its employees and customers alike. If you're ready to take your leadership skills to the next level in a supportive environment, this role is perfect for you.

Qualifications

• Proven experience in sales and team management.
• Strong customer service skills and ability to lead by example.

Responsibilities

• Achieve store sales and GP targets while ensuring world-class service.
• Oversee stock management and admin functions to limit loss.

Skills

Sales Management

Customer Service

Team Leadership

Stock Management

Education

High School Diploma

Retail Management Certification

Job description

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 170 stores across the country.

Our team of experts is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Polokwane.

If you want to join our team, these are a few of the key areas that you will need to be responsible for as a Team Leader:

Sales

• Achieve store sales and GP targets

Service

• Showing what World Class service looks like and help others to provide the World Class service

Stock

• Ensuring store is fully stocked and orders placed accordingly.
• Execute all admin duties fully and efficiently.
• Limit stock loss and shrinkage to below target levels.
• Oversee and be responsible for all admin functions.

Staff

• Management of all staff to ensure they are performing as expected.
• Proud brand ambassador: Leading by Example.
• Have expert knowledge on all products, imparting this knowledge to all staff.
• Developing self and team by pursuing own development and growth using the Individual Development plans (IDP).
• Act in accordance with the Absolute Pets culture and Values.