PMO Manager

Clicks Group Limited; Cape Town; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A leading company in the retail sector is seeking a PMO Manager to oversee project management governance within their IT department. This role involves strategic planning, stakeholder management, and ensuring the successful delivery of IT projects. The ideal candidate will have a strong background in project management and experience in leading teams, contributing to the financial planning of IT projects, and implementing best practices.

Qualifications

• 3 to 5 years retail and portfolio office management experience.
• At least 3 years in a supervisory or team leader role.

Responsibilities

• Lead design and implementation of project management governance framework.
• Oversee identification, prioritisation, and delivery of IT projects.
• Build and maintain strong partnerships with key stakeholders.

Skills

IT project and program delivery

Vendor management

Change management

Effective communication

Deadline management

Governance and risk management

Education

Relevant qualification plus accredited project management qualification

Agile project management qualification

Job description

We are looking to recruit a PMO Manager to work within the Information Technology department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report to the IT Executive for Project Delivery. The role will require management of project managers within the Portfolio Office: thus, comprising a combination of strategic portfolio management work and reviewing of work performed by others and maintaining the portfolio of projects for the group.

Job Purpose:

To lead the design and implementation of project management governance framework, including methodologies, standards, tools and techniques, and oversee the planning, strategic alignment, and prioritisation of the IT projects to enable the Group to realise envisaged benefits.

Job Objectives:

1. IT Projects Portfolio Planning: Contribute to the IT department planning process, providing input on IT program management capabilities and initiatives. Partner with IT and business leads to identify strategic IT projects aligned with business priorities.
2. IT Projects Portfolio Management: Oversee the identification, prioritisation, and delivery of medium, large, and complex IT projects in collaboration with stakeholders. Support and manage the performance of project managers across multiple projects.
3. IT Programme Management Continuous Improvement: Stay updated with the latest methodologies, techniques, and trends. Guide the team in adopting best practices, methodologies, and tools to improve efficiency and effectiveness.
4. Stakeholder and Relationship Management: Build and maintain strong partnerships with key stakeholders. Establish programme management structures to facilitate project integration, alignment, planning, and reporting.
5. Financial Management: Contribute to the financial planning of the IT Project Delivery unit. Manage resource utilisation and drive cost-effective measures to meet financial targets.
6. People Management: Define performance standards, evaluate capabilities, identify gaps, and lead improvement initiatives.
7. Compliance and Reporting: Ensure adherence to industry standards and regulations. Develop and enforce project management policies, standards, and governance practices.

Education and Experience:

• A relevant qualification plus an accredited project management qualification (essential).
• Agile project management and/or IT SDLC qualification highly preferred.
• 3 to 5 years retail and portfolio office management experience, with at least 3 years in a supervisory or team leader role.

Job-related Knowledge and Skills:

• IT project and program delivery and planning expertise.
• Support for multiple delivery teams.
• Vendor management skills.
• Demand and capacity management.
• Business requirements analysis.
• Change management experience.
• Effective communication and collaboration skills.
• Deadline management.
• Support for technology rollout activities.
• Strategic portfolio alignment and value management.
• Benefits realization and measurement.
• Portfolio and project prioritization techniques.
• Governance and risk management.
• Leadership and stakeholder engagement skills.