Job Purpose:
Responsible to plan the demand to achieve agreed service level agreements. The Planning Administrator plays a critical role in supporting the transport planning function by ensuring the accurate, efficient, and timely administration of transport schedules and routing.
Key Dials:
- Plan the demand within the agreed service level agreements
- Monitor the demand to achieve agreed service levels
- General administration duties pertaining to the department requirements
- Deals with customers in a customer centricity manner
- Effective self-management and teamwork
Key Responsibilities:
- Provide daily administrative support to the transport planning team.
- Capture, update and maintain trip schedules, route plans, and driver rosters on internal systems.
- Assist with the preparation and distribution of route plans, delivery schedules, and related documentation.
- Ensure accurate data entry of vehicle movements, delivery times, and customer details.
- Liaise with drivers, warehouse teams, and customer service to coordinate deliveries and resolve any scheduling issues.
- Monitor route progress and adjust plans in response to delays, breakdowns, or urgent delivery changes.
- Maintain filing systems and databases for transport records, compliance documents, and performance tracking.
- Generate reports related to vehicle utilization, route adherence, and on-time delivery metrics.
- Support the Planning Manager with any ad hoc reporting and administrative tasks.
- Ensure compliance with health and safety standards and company transport policies.
Minimum Requirements:
- Matric / Grade 12 (essential).
- Diploma or certificate in Logistics, Transport Management, or Business Administration (advantageous).
- Minimum 2 years of experience in an administrative role within a transport or logistics environment.
- Proficient in Microsoft Office (Excel, Outlook, Word) and transport/logistics systems (e.g., SAP, TMS, or similar platforms).
- Strong organisational and time management skills.
- Excellent attention to detail and data accuracy.
- Ability to work under pressure in a fast-paced environment.
- Strong communication and interpersonal skills.
Key Competencies:
- Problem-solving and decision-making.
- Planning and organising.
- Accountability and reliability.
- Team collaboration.
- Adaptability and flexibility.
- High level of integrity and confidentiality.