Picking Shift Manager

JSM Business Services; Kempton Park; On-site; ZAR 25,000 - 35,000; Full time

Job summary

A leading company in logistics is seeking a Warehouse Supervisor to lead their operations and achieve key performance indicators. The ideal candidate will have experience in warehouse management and a strong understanding of safety and inventory processes. This role requires excellent communication, leadership, and problem-solving skills to ensure efficient operations.

Qualifications

• Minimum of 3 years' experience in a warehouse supervisory or shift leadership role.
• Solid understanding of warehouse procedures, safety regulations, and inventory processes.
• Basic computer literacy.

Responsibilities

• Oversee the daily operations of the picking team.
• Monitor team performance and adjust staffing or processes to meet KPIs.
• Continuously evaluate and improve the picking process.

Skills

Organizational Skills

Communication Skills

Problem Solving

Education

Matric (Grade 12)

Diploma in Logistics, Supply Chain, or Operations Management

Tools

Warehouse Management Systems

Microsoft Office

Job description

Main Responsibilities:

Responsible for providing critical support to managing and leading team to achieve set Key Performance Indicators of the warehouse, take overall ownership of the Picking, Inbound, Outbound, Inventory & Transporting functions by supporting the planning and coordinating of daily operations in such a manner that the processes are performed effectively, timeously, and efficiently.

• Oversee the daily operations of the picking team to ensure that products are selected and prepared for shipment according to customer orders in a timely and accurate manner
• Ensure the picking process aligns with company standards for quality, efficiency, and safety.
• Continuously monitor picking accuracy to reduce errors and prevent product returns
• Define and track performance metrics for picking operations, such as order accuracy, picking speed, and overall productivity.
• Monitor team performance and adjust staffing or processes as needed to meet KPIs and deadlines.
• Report on performance to senior management, providing insights into potential challenges and areas for improvement.
• Continuously evaluate and improve the picking process to optimize workflow, reduce errors, and enhance efficiency.
• Implement new technologies or systems (e.g., warehouse management systems or automated picking systems) to streamline operations.
• Develop and execute strategies to improve picking speed while maintaining accuracy and safety standard
• Proactively identify and address challenges or bottlenecks in the picking process that may cause delays or inefficiencies.
• Resolve any customer-related issues or internal complaints related to picking, ensuring timely and effective solutions

Required Qualifications & Experience

• Matric (Grade 12);
• Diploma in Logistics, Supply Chain, or Operations Management is an advantage
• Minimum of 3 years' experience in a warehouse supervisory or shift leadership role
• Proven experience managing warehouse teams and daily operations
• Solid understanding of warehouse procedures, safety regulations, and inventory processes
• Strong organizational and communication skills
• Basic computer literacy (Microsoft Office, inventory or warehouse management systems)
• Exposure to both Perishables & Dry goods sheds

Desired Skills:

• Experience in warehousing
• Understand warehouse procedures
• Understand Safety Regulations
• Understand inventory processes
• Computer Literate

Desired Work Experience:

• 2 to 5 years Middle / Department Management

Desired Qualification Level:

• Grade 12 / Matric