Pharmacist: Customer Care Leader & Mentor

Clicks Group Limited; Gqeberha; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Unicare 24 Hour Pharmacy in SchuinVilla seeks a Pharmacist who excels in customer service and pharmaceutical care. You will dispense safely, advise patients, and ensure compliance with SAPC regulations while supporting stock control and training of staff.

Report to the Dispensary Manager and collaborate with clinic and healthcare teams to offer comprehensive patient care and a strong customer experience in a busy retail pharmacy environment.

Qualifications

• B Pharm degree with SAPC registration or eligibility
• Minimum 2 years post-community service experience in community pharmacy
• Knowledge of SAPC regulations and pharmaceutical care standards
• Excellent customer service and patient counselling abilities

Responsibilities

• Provide high standards of pharmaceutical care and safe dispensing
• Manage stock, shrinkage, and administration in line with SAPC and company standards
• Oversee training of Pharmacist Assistants and Interns
• Build relationships with stakeholders and healthcare departments
• Align with UniCare's customer-first health and beauty retail vision

Skills

SAPC knowledge

Customer service

Patient care

Counselling

Integrity

Ethical practice

Attention to detail

Tutoring/Coaching

Team player

Values alignment

People skills

Delivering results

Education

B Pharm Degree

2 years post community service

Job description

Unicare 24 Hour Pharmacy in SchuinVilla seeks a Pharmacist who excels in customer service and pharmaceutical care. You will dispense safely, advise patients, and ensure compliance with SAPC regulations while supporting stock control and training of staff.

Report to the Dispensary Manager and collaborate with clinic and healthcare teams to offer comprehensive patient care and a strong customer experience in a busy retail pharmacy environment.