Pharmacist - Clicks Mossel Bay Mall

Clicks Group Limited; Mossel Bay; On-site; ZAR 420,000 - 680,000; Full time

Job summary

A leading health and beauty retailer in Mossel Bay is seeking a registered pharmacist to ensure efficient dispensary operations, deliver high standards of pharmaceutical care, and manage training for staff. The ideal candidate will have retail pharmacy experience and knowledge of SAPC regulations. Join us to help achieve our vision of being the customer's first choice in health and beauty.

Qualifications

• Must have retail pharmacy experience.
• Knowledge of patient care and professional counselling is essential.
• Knowledge of patient care and professional counselling.
• Commitment to customer service excellence.

Responsibilities

• Provide high standards of pharmaceutical care.
• Execute all operational activities of the dispensary.
• Ensure competent employees by overseeing training and development.
• Drive customer loyalty and achieve participation targets.
• Execute customer service initiatives to enhance patient experience and loyalty.
• Build relationships with centre managers, suppliers and healthcare teams to achieve objectives.
• Collaborate with clinic and healthcare aisle to offer comprehensive patient care.
• Support Clicks Group’s vision of being the customer’s first choice health and beauty retailer.

Skills

SAPC and relevant legal knowledge

Ethical working practice and compliance

Tutorship and coaching skills

Customer service orientation

Strong customer orientation

Interpersonal skills

Delivering Results and Meeting Client/

Education

Registered Pharmacist with SAPC

Job description

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Mosselbay

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence

Skills:

• Tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Following instructions and Procedures
• Relating and networking
• Delivering Results and Meeting Customer Expectations
• Relating and networking
• Planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Experience:

• Retail Pharmacy experience

Education:

• Essential: Registered Pharmacist with SAPC

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