Pharmacist Assistant QPB - Clicks Zevenview

Clicks Group; Cape Town; On-site; ZAR 150,000 - 240,000; Full time

Job summary

A leading company in the pharmaceutical sector is looking for a Pharmacist Assistant in Cape Town. You will be responsible for providing pharmaceutical care services, interacting with customers, and overseeing the administration of scripts. This permanent role offers market-related remuneration and is essential for ensuring patient satisfaction through effective service delivery.

Qualifications

• Minimum 1 year as a Pharmacist Assistant.
• Further Education and Training Certificate in Pharmacist Assistance required.
• Must be bilingual with English as a requirement.

Responsibilities

• Interact with customers in a professional manner.
• Administration of scripts and accurate capturing of prescriptions.
• Assist with chronic authorizations and handle queries.

Skills

Computer literacy

Customer service

Integrity

Attention to detail

Time management

Adaptability

Education

Further Education and Training Certificate Pharmacist Assistance

Tools

MS Office

Job description

Listing reference: click_020313

Listing status: Online

Apply by: 15 June 2025

Position Summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Description

Job Objectives:

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries
  
  

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements
  
  

Knowledge

• Product knowledge (including OTC)
• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance
  
  

Skills

• Computer literacy (MS Office)
• Customer service orientated
• Team Player
• Integrity
• Accuracy and attention to detail
• Computer literacy (MS Office)
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Effective time management skills
• Adaptability
• Positive attitude
• Be able to work under pressure
  
  

Competencies

Essential

• Adhering to Principles and Values
• Working with People
  
  

Delivering Results and Meeting Customer Expectations

Experience

Minimum requirements

• Minimum 1 year in the role of Pharmacist Assistant Post Basic
  
  

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)
  
  

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.