Pharmacist Assistant Qpb - Clicks Rylands Village

Clicks Group; Cape Town; On-site; ZAR 150,000 - 210,000; Full time

Job summary

Clicks Group is seeking a dedicated Pharmacist Assistant QPB to provide excellent pharmacy care at Clicks Rylands Village, Cape Town. In this role, you will manage customer interactions, assist with prescriptions, and collaborate with healthcare professionals. This position requires a commitment to patient care, with a focus on customer service, accuracy, and attention to detail, ideally suited for individuals with a passion for the pharmaceutical sector.

Qualifications

• 1 year experience as a Pharmacist Assistant required.
• Certificate in Pharmacist Assistance essential.

Responsibilities

• Interact with customers and manage confidentiality.
• Administer scripts and manage patient profiles.
• Collaborate with healthcare professionals.

Skills

Customer service orientation

Attention to detail

Legal knowledge relevant to pharmacy practice

Proficiency in MS Office

Product knowledge

Ability to work bilingual

Time management

Adaptability

Education

Further Education and Training Certificate in Pharmacist Assistance

Job description

Join Clicks Group as a Pharmacist Assistant QPB at Clicks Rylands Village.

Position Summary

Industry: Pharmaceutical Sector

Job Category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE Position: Yes

About Our Company

Clicks Group is committed to providing pharmaceutical care services within scope of practice and performing dispensary administration according to Standard Operating Plans (SOPs).

Job Description

Job Objectives

• Interact professionally with customers, maintaining confidentiality and adhering to SOPs and timelines.
• Administer scripts and handle claiming/capturing procedures.
• Manage patient profiles accurately and completely.
• Collaborate with healthcare professionals as needed.
• Resolve queries and problem-solve effectively.

Duties

• Communicate with customers regarding medication and healthcare services.
• Capture scripts received at the central pharmacy accurately.
• Handle prescription queries and manage patient profiles.
• Assist with chronic authorization procedures.
• Coordinate with other departments and handle ad hoc operational requirements.

Knowledge and Skills

• Product knowledge, including OTC products.
• Legal knowledge relevant to pharmacy practice.
• Understanding of chronic authorization processes.
• Customer service orientation, integrity, accuracy, and attention to detail.
• Proficiency in MS Office and computer literacy.
• Ability to work bilingually (English required).
• Adaptability, initiative, time management, and the ability to work under pressure.

Minimum Requirements

• At least 1 year of experience as a Pharmacist Assistant.
• Further Education and Training Certificate in Pharmacist Assistance.

Only applicants meeting these requirements will be contacted. We promote employment equity and encourage people with disabilities to apply.