Pharmacist Assistant Qpb - Clicks Franschoek

Listing Details

• Listing reference: click_
• Status: Closed
• Apply by: 16 April

Position Summary

Industry: Pharmaceutical Sector
Job category: FMCG, Retail, Wholesale and Supply Chain
Contract: Permanent
Remuneration: Market Related
EE position: Yes

About Our Company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

Job Objectives

Focus on the administration of scripts to provide general dispensing duties with an emphasis on patient satisfaction.

Responsibilities

• Interact with customers professionally and confidentially within SOP and agreed timelines.
• Administer scripts and handle claiming/capturing procedures.
• Handle profiles accurately and completely.
• Interact with healthcare professionals as needed.
• Problem solve and follow up on queries.

Duties

• Communicate with customers via telephone or other means regarding medication and healthcare services.
• Accurately capture scripts received at the Central Pharmacy centre.
• Handle queries regarding prescriptions.
• Manage patient profiles.
• Assist with chronic authorizations.
• Liaise with other departments.
• Perform ad hoc operational requirements.

Knowledge

• SAPC and relevant legal knowledge.
• Understanding of the chronic authorization process and procedures.
• Customer service orientation.
• Ethical working practices and compliance.

Skills

• Customer service skills.
• Accuracy and attention to detail.
• Bilingual ability (English required).
• Ability to work with patients and adapt to departmental duties.
• Use of initiative for patient satisfaction.
• Adaptability, positive attitude, ability to work under pressure.
• Adherence to principles and values.
• Teamwork and result orientation.

Experience

Minimum 1 year in the role of Pharmacist Assistant Post Basic.

Education

Further Education and Training Certificate in Pharmacist Assistance (Essential).

Note: Only applicants meeting the minimum requirements will be contacted. All positions will be filled in accordance with our Employment Equity plan. We encourage people with disabilities to apply.