Pharmacist Assistant — Patient Care & Dispensary Support

Clicks Group Limited; Langebaan; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Clicks Group is recruiting a Pharmacist Assistant Post Basic to provide pharmaceutical care and day-to-day dispensary administration in line with SOPs. Emphasis on accurate script processing and patient satisfaction within confidential guidelines.

The role requires excellent customer service, bilingual communication, and the ability to work under pressure while maintaining compliance with regulatory standards.

Qualifications

• Pharmacist Assistant Post Basic with required certificate.
• Bilingual in English and local language.
• Minimum 1 year in Pharmacist Assistant role.

Responsibilities

• Interact with customers professionally and confidentially within SOP and timelines.
• Administration of scripts and claiming/capturing procedures.
• Accurate handling of all patient profiles and records.
• Interact with health care professionals as needed.
• Problem solving and follow up of queries.
• Liaise with other departments and support operational needs.
• Ad hoc duties as per business requirements.

Skills

Customer service

Attention to detail

Bilingual

Patient interaction

Adaptability

Working under pressure

Education

Further Education and Training Certificate Pharmacist Assistance (Essential)

Job description

Clicks Group is recruiting a Pharmacist Assistant Post Basic to provide pharmaceutical care and day-to-day dispensary administration in line with SOPs. Emphasis on accurate script processing and patient satisfaction within confidential guidelines.

The role requires excellent customer service, bilingual communication, and the ability to work under pressure while maintaining compliance with regulatory standards.