Personal Shopper - Pinelands

OneCart; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

Ein innovatives Unternehmen sucht motivierte Personal Shopper, die den Kundenservice auf ein neues Level heben. In dieser Rolle sind Sie dafür verantwortlich, Kunden bei ihren Einkäufen zu unterstützen, indem Sie wertvolle Ratschläge geben und sicherstellen, dass Bestellungen korrekt und effizient bearbeitet werden. Sie müssen detailorientiert und proaktiv sein, um sicherzustellen, dass die Kunden mit ihrem Einkaufserlebnis zufrieden sind. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten und Aufmerksamkeit für Details.
• Fähigkeit, in vollem Satz zu tippen und Anweisungen zu befolgen.

Responsibilities

• Kunden bei der Auswahl der besten Produkte beraten und unterstützen.
• Aufträge genau auswählen, scannen und verpacken.

Skills

Kundenservice

Aufmerksamkeit für Details

Kommunikationsfähigkeiten

Initiative

Education

Matric

Job description

Do you have excellent customer skills?

Are you able to be thorough and pay attention to detail?

Do you have the ability to use your initiative?

OneCart is now looking for Shoppers to join our team. APPLY TODAY!

Job Description

As a personal concierge shopper, you will be required to offer advice and guidance on products,

prepare orders for delivery, and assist with customer queries. You should demonstrate excellent

communication skills and strive to exceed customer expectations. Personal concierge shoppers are

required to remain in-store during working hours.

To be successful as a Personal Shopper, you should be resourceful, energetic, and pay attention to detail

together with excellent customer service. Outstanding Personal Shoppers add value to the buying

experience and resolve any issues to the satisfaction of the customer

Duties And Responsibilities

Helping customers make the best possible purchases by providing advice, guidance, and

excellent customer service.

• Supporting customers by fulfilling placed orders and making payments in person.
• Responding promptly and effectively to customers' complaints and requests.
• Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
• Reporting customer issues, supply shortages, and inferior products to Management immediately.
• Engaging with customers and ensuring any special instructions given by the customer are followed.
• Ensuring that orders are accurately selected, scanned, and packed.
• Assisting with order collection, packaging, loading, and payment, where required.
• Keeping track of product offerings and availability.
• Collaborating with store departments to ensure efficient service delivery.
• Consistently manage own priorities to achieve all deliverables.
• Follow any lawful and reasonable instructions from your supervisor.
• Act as part of the team and always assist other members of the team in achieving common goals.
• Consistently live and be an example of the Company's values
  
  

Job Requirements

• Matric
• Must be based in the area or closer
• Must be Fluent in English
• Must be able to type in full sentences
  
  

If you do not hear anything from us in the next 2 weeks, please consider your application unsuccessful.