Personal Lines Underwriter

Rodel Administration Services (Pty) Ltd; Pretoria; On-site; ZAR 320,000 - 450,000; Full time

Job summary

Rodel Administration Services (Pty) Ltd is seeking a Personal Lines Underwriter in Pretoria. The role involves underwriting applications, managing workflows, and engaging with brokers. Ideal candidates will have 3+ years of underwriting experience, communication skills, and a customer service orientation.

Qualifications

• Minimum 3 years underwriting experience.
• Regulatory Examination (RE 5) is essential.
• Strong communication skills required.

Responsibilities

• Underwriting applications and determining risks.
• Issuing new policies, renewals, and endorsements.
• Engaging with brokers for follow-ups and queries.

Skills

Analytical thinking

Communication

Customer service orientation

Time management

Teamwork

Education

Matric

Regulatory Examination (RE 5)

Tools

Microsoft Office

Job description

Rodel Administration Services (Pty) Ltd is an insurance administrator based in Pretoria. Our network of partnerships with top insurance companies locally enables us to offer insurance coverage of just about any kind. We specialize in Commercial and Domestic Insurance, Liability Insurance, and Tailor-made Products. Additionally, we have exclusive products aimed at businesses and individuals that are not available elsewhere. We are a family-oriented company that values our employees and brokers, and we strive to make a difference in our brokers and customers' lives.

Role Description – Personal Lines Underwriter

This is a full-time on-site role for a Personal Lines Underwriter.

The Personal Lines Underwriter will be responsible for underwriting applications, determining risks, making decisions on behalf of the insurance company as per their wordings and underwriting mandates. The Personal Lines Underwriter will also be responsible for assisting more senior underwriters and managing team workflow.

• Issuing new policies, renewals and endorsements on CIMS - Cardinal 360.
• Prepare new quotations.
• Negotiating renewal terms and preparing the renewal documentation.
• Engagement with brokers to follow up on quotations and handling any queries.
• Policy retentions.
• Refunds.
• Electronic documentation upload.
• Ensuring efficient workflow in line with Rodel's policies and operational procedures.
• Must be able to time manage, handle stress and work under pressure.
• Adherence to company values, policies and procedures.

Qualifications

• Analytical and critical thinking skills with a meticulous attention to detail.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Customer service orientation and diplomacy in handling complex client situations.
• Regulatory Examination (RE 5) is essential
• Matric
• Minimum 3 years underwriting experience

Skills

• Delivery/results orientated
• Building networks and good relationships
• Good time management skills and able to meet deadlines
• Good verbal and written communication skills
• Information seeking
• Continuous learning
• Honesty & Integrity
• Teamwork & co-operation
• Service orientated

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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