Personal Assistant - Gauteng

Momentum; Pretoria; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a dedicated Personal Assistant to support the Provincial General Manager in ensuring smooth business operations. This role involves managing schedules, coordinating meetings, and handling correspondence, all while maintaining a high level of professionalism and efficiency. The ideal candidate will have a strong background in office administration, excellent communication skills, and the ability to manage multiple tasks effectively. Join a team that values collaboration and innovation, and contribute to the success of a company with a rich legacy in financial services.

Qualifications

• 5+ years’ experience as an Assistant to an Executive.
• Exposure to managing events and projects is essential.

Responsibilities

• Manage the diary of the Provincial General Manager.
• Coordinate meetings and travel arrangements.
• Provide administrative support for meetings and workshops.

Skills

Office Administration

Project Management

Secretarial Skills

Computer Literacy

Budget Management

Microsoft Office

Education

Matric or equivalent NQF4 qualification

Office Administration qualification

Job description

Closing Date 2025/04/30

Reference Number MMH250425-6

Job Title: Personal Assistant - Gauteng

Position Type: Permanent

Role Family: Administration

Cluster: Metropolitan Life

Remote Opportunity: None

Location - Country: South Africa

Location - Province: Gauteng

Location - Town / City: Hatfield

Introduction

Metropolitan is one of the oldest financial services brands in South Africa. With a 127-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.

Metropolitan operates in South Africa, but the brand is also present in 7 African countries including Namibia, Botswana, Kenya, Ghana, and Lesotho. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions, and life insurance.

Visit us at www.metropolitan.co.za

Disclaimer: As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

Ensure the smooth running of the business by providing effective administrative assistance to the Provincial General Manager.

Requirements

Qualifications
- Matric or equivalent NQF4 qualification
- Office administration, Project Management, Secretarial or equivalent qualification (preferable)

Experience
- At least 5 years’ experience as an Assistant to an Executive with exposure to managing events and projects (Essential)
- Exposure to the insurance industry (desirable)
- Exposure to supporting a manager or team (desirable)
- Relevant business system (preferred)
- Computer literacy
- Knowledge of Microsoft Office
- Budget management

Duties & Responsibilities

Internal Process
- Proactively manage, coordinate, and maintain the diary of the line manager.
- Coordinate all aspects of meetings, workshops, and functions (venue logistics, catering) according to manager’s requirements, and within budget parameters.
- Administrative support for meetings and workshops (collate, compile, and distribute agendas, presentations, minutes within agreed timeframes).
- Manage travel arrangements, according to agreed business process and budget parameters.
- Manage incoming calls and correspondence (paper and electronic), responding independently where possible and in line with authorized judgment.
- Order and control refreshments, office supplies, and equipment, ensuring enough stock is always available, in line with budget parameters.
- Ensure files (paper and electronic) are kept in order and easily accessible by manager.
- Prepare and check invoices and arrange for payments to ensure adherence to requirements and Service Level Agreements.
- Ensure office equipment is regularly maintained by relevant service providers.
- Monitor and respond to incoming communication on behalf of line manager, where appropriate, ensuring efficiency and timeliness.
- Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within agreed Service Level Agreements.

Client
- Provide authoritative expertise and advice to clients and stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements made with clients and stakeholders to ensure expectations are managed.
- Make recommendations to improve client service and fair treatment within area of responsibility.

People
- Participate and contribute to a culture that builds rewarding relationships, facilitates feedback, and provides exceptional client service.
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in professional, industry, and legislation knowledge.
- Contribute to continuous innovation through developing, sharing, and implementing new ideas.
- Take ownership of driving career development.

Finance
- Manage and reconcile expenses in line with allocated budget and within policy guidelines.
- Contribute to the financial planning process within the area.
- Identify opportunities to enhance cost-effectiveness and operational efficiency.
- Manage financial and other resources under your control with due respect.
- Provide input into risk identification processes and communicate recommendations appropriately.

Competencies
- Interacting with People
- Embracing Change
- Checking things
- Making decisions
- Team working
- Following procedures
- Showing composure
- Meeting timescales