Personal Assistant - Durban (Cornubia) MMH250409-10

Metropolitan; Durban; On-site; ZAR 120 000 - 240 000; Full time

Job summary

An established industry player is seeking a dedicated administrative assistant to support the Regional Manager. This role involves managing diaries, coordinating travel, and providing essential secretarial support. The ideal candidate will have extensive experience at a senior level and possess advanced administrative skills, particularly in Microsoft Office. You will play a crucial role in ensuring smooth operations and effective communication within the regional office. If you are a self-starter who thrives in a dynamic environment and is passionate about delivering exceptional client service, this opportunity is perfect for you.

Qualifications

• 5+ years of secretarial/PA experience at Senior or Executive level.
• Proficient in Microsoft Office and advanced administrative tasks.

Responsibilities

• Manage diary and schedule appointments for the Regional Manager.
• Coordinate travel arrangements and ensure smooth execution of meetings.
• Provide secretarial support and maintain effective communication.

Skills

Advanced administrative skills

Microsoft Office

Diary management

Client relationship management

Education

Matric

PA Diploma or Certification

Tools

Office supplies management

Job description

Role Purpose

Provide an effective administrative, secretarial and operational assistant function to support the Regional Manager and the region.

Requirements

Matric

At least 5 years’ secretarial / PA experience at Senior or Executive PA level

Advanced administrative skills (including Microsoft Office)

Own car and valid driver's license

PA Diploma or Certification

Duties and Responsibilities

1. Support diary management activities in order to effectively schedule appointments.
2. Arrange detailed travel arrangements and compile all the relevant documentation for travel-related meetings.
3. Pro-actively screen incoming calls, correspondence and respond independently where possible.
4. Co-ordinate all the components (logistics, catering etc.) of events, meetings and functions within budget and specifications.
5. Provide secretarial support (agenda, minutes, action plans etc.) for the preparation and successful execution of meetings.
6. Support the flow of information within the Regional Office, ensuring that matters requiring their personal attention are handled speedily.
7. Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within the given timeframes.
8. Order and control office supplies.
9. Accurately escalate client complaints and queries to the relevant department.
10. Ensure files are kept in order and easily accessible.
11. Provide authoritative expertise and advice to clients and stakeholders.
12. Build and maintain relationships with clients and internal and external stakeholders.
13. Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
14. Make recommendations to improve client service and fair treatment of clients within area of responsibility.
15. Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
16. Must be a self-starter who is dedicated and can work independently.
17. Manage the functional operations of the Regional Office.