Personal Assistant

Fidelity Services Group

Johannesburg

ZAR 50 000 - 200 000

Job description

Minimum Requirements

Clear criminal record
Grade 12 certificate or equivalent
Higher qualification in office administration/public relations is advantageous
Computer literate and proficiency in Microsoft Word, Excel, PowerPoint and Outlook
At least 2 years’ administration experience
Excellent verbal and written communication skills
Driver’s license is advantageous
Willing to work extended hours on request
Ability to work under pressure and meet strict deadlines

Key Performance Areas (not Totally Inclusive)

Performing administrative tasks
Answering and screening all incoming calls, transferring calls to the appropriate source where applicable and taking messages
Dealing with correspondence, escalating enquiries, compliments, complaints and provide feedback to management and clients as required
Handling requests and queries appropriately
Assistance with preparing, maintaining, updating and filing of various branch reports
Coordinating meetings and taking meeting minutes
Diary management, scheduling appointments and events, running errands
Arrange access, screen and receive any visitors to the Branch Managers office, ensuring visitors are comfortable and refreshed
Ordering, collecting and issuing of uniform
Assisting with general office enquiries and office tasks as required by Branch Manager
Act as the liaison between the executive and clients, team members, and other stakeholders
Strong interpersonal skills and the ability to build relationships with various stakeholders
Flexibility to adapt to changing priorities

Other Personality Attributes And Core Competencies

Self-development
Communication skills
Customer focus
Taking initiative
Time management
Ensuring confidentiality
Honest and reliable
Must be assertive
Pay attention to detail

We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.