SUMMARY
Persal Sales Manager - Accelerator (Dialler experience is mandatory)
POSITION INFO
We’reonthehuntforadynamicSalesManagertoleadhigh-performingteams,drivesalesexcellence,andshapethefutureoffinancialservices.
BasedinUmhlanga,Durban,thisroleisperfectforaresults-drivenprofessionalwhothrivesinafast-pacedcallcentreenvironment.You’llbeinstrumentalinensuringoperationalefficiencyandcampaignsuccess-allwhilefollowingourprovenbusinessmodel,rollingupyoursleeves,andbuildingfromthegroundupthroughhands-onsalesandteamleadership.
WhatYou’llBeDoing
Dialling
- Directinvolvementindiallingandmakingsales.
- Ensuresalestargetsareconsistentlymetorexceeded.
Lead&Scale
- Driveoutboundtelesalesperformanceacrosslargeteams.
- Takefullownershipofoperations,people,processes,andplatforms.
- Recruit,coach,anddevelopsalesagentstounlocktheirfullpotential.
Campaign&PerformanceManagement
- Buildandoptimiseinnovativesalescampaignsthataccelerategrowthandretention.
- Usedata,insightsandKPIstocontinuouslysharpenproductivityandprofitability.
- Overseeleadmanagement,quality,compliance,andclientsatisfactiondelivery.
SalesLeadership&Strategy
- Alignsalesstrategieswithkeyfinancialservicesproductsandregulatorycompliance.
- Collaboratewithtraining,recruitment,andenablementteamstofast-trackonboardingandtalentdevelopment.
- Drivingbrandledstrategies.
Qualifications&Experience
- ExperienceworkinginPersaltelesalesoperations(essential).
- Experiencescalingandmanaginghigh-capacitycallcentres(essential).
- MatricorequivalentNQF(essential).
- Business / Financial / CommercialDiplomaorDegree.
- Regulatoryaccreditation(FAIScompliant).
- Outboundtelesalesleadershipinfinancialservices,insurance,orsimilarregulatedindustries.
- Strongtrackrecordincampaignexecution,performancemanagement,andbusinessretention.
LeadershipQualities
- Strategic,client-centric,andresults-driven.
- Strongdecision-making,innovation,andpeopleleadershipskills.
- Resilient,adaptable,andpassionateaboutbuildingsuccessfulsalesteams.
- DeepunderstandingofFAIS,productknowledge,andcomplianceframeworks.