Permanent Part-Timer - Vaal Mall

FashionUnited; South Africa; On-site; ZAR 100,000 - 167,000; Full time

Job summary

adidas Group in South Africa is seeking a Store Associate to deliver exceptional customer service and uphold store policies while assisting management with daily operations.

The role involves handling sales transactions, supporting product flow from stockroom to floor, and contributing to visual merchandising. Proficiency with POS, loss prevention, and product knowledge is essential in a fast-paced retailer.Flexibility to work evenings and weekends and a passion for fashion are required.

Qualifications

• An absolute passion for retail & customer service.
• Ability to use your initiative.
• Clear and upbeat communication skills.
• Flexibility- you can help during the week, during evenings and weekends too.
• Previous fashion retail experience will be highly regarded but is not essential.
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations.

Responsibilities

• Ensures the highest level of adidas service is given to each customer.
• Completes regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products and checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions by store management.
• Attains proficiency with the point-of-sale system and maintains policy compliance.
• Uses selling techniques to enhance sales and reach store goals.
• Greets customers and helps them find the right product, sometimes serving as Greeter at the front door.
• Maintains store housekeeping standards and safeguards company assets.
• Monitors for loss prevention and reports suspicious activity.

Skills

Retail passion

Initiative

Clear communication

Flexibility

Fashion retail experience

Adaptability

Teamwork

Education

Matric certificate

Job description

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:

Ensures the highest level of adidas service is given to each customer.

As needed, completes any regular sales transactions involving cash, credit, checks, etc.

Involved indirectly with ticketing of products as well as checking paperwork against items received.

Assists in product flow from stockroom to sales floor on afill-inbasis.

Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.

Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.

Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.

Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.

Maintaining general housekeeping standards(Including cleaning of thestore)

Safekeeping of Company assets

Loss prevention, monitoring sales floor and reportingany suspicious activity and follow security procedures/ SLAP.

Ensure they take part inin-storetrainingor digitaltrainingprovided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.

Familiarize themselves with Power BI tools to have more understanding of store performance,bestsellers / blackholeproduct.

KNOWLEDGE, SKILLS AND ABILITIES:

An absolute passion for retail & customer service

Ability to use your initiative

Clear and upbeat communication skills

Flexibility- you can help during the week, during evenings and weekends too

Previous fashion retail experience will be highly regarded but is not essential

Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

The passion to work within a team to deliver great results.

Ability to perform in a fast-paced, high volume retail environment.

A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

Matric certificate

0-1years of retail experience

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