Permanent Part-Timer - Retail Crossing Roodepoort

Adidas; Johannesburg; Presencial; ZAR 120.000 - 180.000; Jornada completa

Descripción de la vacante

Adidas in Johannesburg is looking for a friendly retail assistant to deliver excellent service and maintain store standards.

You will handle customer enquiries, assist with sales transactions, help with product flow from stockroom to floor, and support display setup. Proactive shoppers' experience, flexibility to cover evenings and weekends, and a basic Matric are preferred. Training on Adidas policies will be provided.

Formación

• Passion for retail and customer service.
• Matric certificate is required.
• 0–1 years of retail experience.

Responsabilidades

• Ensures the highest level of Adidas service is given to each customer.
• Completes regular sales transactions (cash, credit, checks).
• Checks paperwork against items received and assists in ticketing.
• Assists product flow from stockroom to sales floor on a fill-in basis.
• Supports development of merchandise displays as directed by store management.
• Attains proficiency with POS system and adheres to policy.
• Uses selling techniques to reach sales goals and upsell.
• Greets customers and assists in finding products; may greet at store entrance during busy times.
• Maintains store cleanliness and safekeeping of assets.
• Performs loss prevention duties and reports suspicious activity.
• Participates in in-store or digital training for product knowledge.
• Familiarizes with Power BI for store performance insights.

Conocimientos

Retail passion

Initiative

Clear communication

Flexible schedule

Fashion retail

Adaptability

Educación

Matric certificate

Herramientas

Power BI

Descripción del empleo

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate
• 0 - 1 years of retail experience