Permanent Part-Timer - Ghandi Square

adidas; Johannesburg; On-site; ZAR 120,000 - 180,000; Full time

Job summary

adidas is seeking a motivated retail associate to deliver exceptional customer service and support store operations in a fast-paced environment. You will assist customers with product selection, manage transactions, and contribute to stock movement and visual merchandising.

This role requires a Matric certificate and 0–1 year of retail experience, with flexibility to work during evenings and weekends. Passion for fashion and a customer-first mindset are essential.

Qualifications

• Matric certificate.
• 0–1 year of retail experience.
• Passion for retail and customer service.
• Ability to communicate clearly and work with initiative.

Responsibilities

• Ensure adidas service level for every customer.
• Handle cash/credit sales and process transactions.
• Assist in stock flow and merchandise displays.
• Maintain store housekeeping and protect company assets.
• Learn and use Power BI insights to understand store performance.

Skills

Retail experience

Customer service

Cash handling

Visual merchandising

Education

Matric certificate

Tools

POS system

Power BI

Job description

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate
• 0 - 1 years of retail experience