Permanent Part-Timer - Ghandi Square

adidas; Johannesburg; On-site; ZAR 120,000 - 180,000; Full time

Job summary

adidas in Johannesburg is seeking a frontline retail associate to deliver outstanding customer service, assist with sales, and uphold store policies. You will help customers find products, process transactions, and support stock replenishment and merchandising.

We value energy, teamwork, and a willingness to learn. The role offers flexible shifts, training on adidas products, and opportunities to grow within a fast-paced global fashion retailer.

Qualifications

• Matric certificate is required.
• 0-1 years of retail experience preferred.
• A passion for retail and customer service.

Responsibilities

• Ensure adidas service level is delivered to customers.
• Process sales transactions and handle payments.
• Assist in stock flow from stockroom to sales floor.
• Contribute to merchandising and display setup.
• Operate the point-of-sale system in line with store policy.
• Maintain store cleanliness and safeguard company assets.
• Participate in in-store training and product knowledge sessions.
• Monitor loss prevention and report suspicious activity.

Skills

Customer service

Initiative

Communication

Flexibility

Fashion retail

Adaptability

Education

Matric certificate

Job description

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:

Ensures the highest level of adidas service is given to each customer.

As needed, completes any regular sales transactions involving cash, credit, checks, etc.

Involved indirectly with ticketing of products as well as checking paperwork against items received.

Assists in product flow from stockroom to sales floor on afill-inbasis.

Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.

Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.

Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.

Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.

Maintaining general housekeeping standards(Including cleaning of thestore)

Safekeeping of Company assets

Loss prevention, monitoring sales floor and reportingany suspicious activity and follow security procedures/ SLAP.

Ensure they take part inin-storetrainingor digitaltrainingprovided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.

Familiarize themselves with Power BI tools to have more understanding of store performance,bestsellers / blackholeproduct.

KNOWLEDGE, SKILLS AND ABILITIES:

An absolute passion for retail & customer service

Ability to use your initiative

Clear and upbeat communication skills

Flexibility- you can help during the week, during evenings and weekends too

Previous fashion retail experience will be highly regarded but is not essential

Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

The passion to work within a team to deliver great results.

Ability to perform in a fast-paced, high volume retail environment.

A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

Matric certificate

0-1years of retail experience

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE:Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP:Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
Culture Starts With People, It Starts With You
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.