Permanent Part - Time Sales Assistant - Poetry - La Lucia Mall

Cape Union Mart Group; KwaZulu-Natal; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading retail company in South Africa seeks enthusiastic individuals to join their team. The role focuses on delivering exceptional customer service, driving sales, and maintaining store standards. Ideal candidates will have a passion for retail and a commitment to customer satisfaction.

Qualifications

• Up to 6 months retail experience.
• 1 year work experience within retail is advantageous.

Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Ensure individual targets are met consistently.
• Transact all purchases and process payments.

Skills

Customer Service

Problem Solving

Time Management

Education

Matric or Equivalent

Tools

Microsoft

Job description

Duties and Responsibilities:

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements:

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirement.

Essential:

• Matric or Equivalent
• Up to 6 months retail experience

Special conditions of employment:

• ClearCredit andCriminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous:

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.