Permanent Part - Time Sales Assistant - Cape Union Mart - Gateway Mall

Cape Union Mart Group; Umhlanga Rocks; On-site; ZAR 50 000 - 200 000; Full time

Job summary

Join a dynamic and forward-thinking retail team where your passion for customer service can shine! This role offers the opportunity to engage with customers, driving sales through exceptional service and effective selling techniques. As part of a vibrant team, you'll maintain visual merchandising standards and ensure a welcoming environment. Your contributions will not only enhance customer experiences but also foster a fun and inspiring workplace culture. If you're ready to take ownership, solve problems, and build lasting relationships, this is the perfect opportunity for you!

Qualifications

• Matric or equivalent qualification required.
• Up to 6 months retail experience preferred.

Responsibilities

• Exceed customer expectations through effective selling techniques.
• Ensure adherence to stock loss controls and maintain visual merchandising standards.
• Handle transactions and assist customers with queries.

Skills

Customer Selling Techniques

Sales Maximization

Visual Merchandising

Cash Handling

Customer Service

Problem Solving

Time Management

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties And Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.
  
  

Behavioural Requirements

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service
  
  

Minimum Requirement.

Essential

• Matric or Equivalent
• Up to 6 months retail experience
  
  

Special Conditions Of Employment

• ClearCredit andCriminal record
• Willing and able to work retail hours.
• South African citizen
  
  

Advantageous

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.