People Practitioner

Takealot Group; Cape Town; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Takealot Group is seeking a People Practitioner in Cape Town to partner with line managers on HR functions, coach staff, and support payroll and onboarding. The role focuses on performance, recruitment, benefits, and policy compliance within a dynamic e-commerce environment.

The ideal candidate has 3–5 years HR generalist experience, strong communication skills, and a readiness to drive HR projects in a fast-paced growth company.

Qualifications

• Experience in an HR partnering capacity in a changing environment.
• Strong customer service orientation with excellent interpersonal skills.
• Excellent oral and written communication skills.
• Good problem solving and decision making skills.
• Good working knowledge of current legislation and HR policies.
• Ability to work under pressure and multitask.
• Proven PC literacy and HRIS experience.

Responsibilities

• Partner, coach and support employees on HR functions including performance management, recruitment, and benefits.
• Implement HR strategy and policies in the business.
• Lead HR projects to enhance customer experience.
• Support Hiring managers with organisational design and talent acquisition.
• Provide HR management information to stakeholders.
• Coordinate payroll submissions and ensure timely remuneration.

Skills

HR partnering

Customer service

Oral & written comms

Problem solving

HR policies knowledge

IR knowledge

HR information systems

Google Suite

Education

Bachelor of Technology Degree: HR Management

BCom HR Management

BCom Industrial Psychology

Tools

HR information systems

Google Suite

Job description

takealot.com, a leading South African online retailer, is looking for a highly talented People Practitioner to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the People Business Partner

Purpose of the role:

The role incumbent is responsible for partnering, coaching and supporting line managers and staff on the full range of HR/ People related functions“ including performance management, talent acquisition, job evaluation, remuneration and benefits, induction, learning and development, employee wellness, organisational design, employee relations ensuring consistency with relevant legislation and the company HR policy and procedure.

Your responsibilities will include:

• Partner, coach and support all employees on the full range of HR functions and support including performance management, recruitment and selection, job evaluation, remuneration and benefits, induction, learning and development, employee relations and employee wellness ensuring consistency with relevant legislation and the company HR policy and procedure
• Implementation of the HR Strategy and policies in the business ensuring alignment to strategy
• Undertake specific projects, in consultation with line management, to facilitate HR activities and enhance customer experience
• Support Hiring managers with organisational design and all talent acquisition activities
• Provide timeous and relevant HR management information to all relevant stakeholders
• Coordinate payroll submissions and checks accurate and timeous delivery to ensure on time and accurate remuneration and benefits are paid to all employees
• Partner and support all employees with IR related incidents and processes
• Support the onboarding process which includes drafting of contracts, gathering new starter data, ensuring first day readiness, induction etc.
• Conduct onboarding for all new appointees into the division
• Conduct 3-month stay interviews with all new appointees
• Coordinate all onboarding and resignation process to ensure a seamless transition for all parties
• Ensure all employee systems are kept up to date
• Support all employee relations processes with templates, documentation, scheduling and updating the employee relations database
• Provide monthly reports to the HRBP and Managers and Team Leads as required
• Manage ad hoc projects from time to time as per the HR Strategy
• Provide general administrative support to the HR Team
• Assist staff with day to day queries
• Support and assist with any recruitment initiatives and processes such as open days, career fairs and interviews
• Sound knowledge of labour laws and policies
• Proven project management skills
• Proven experience in Industrial Relations including the CCMA

Skills, Knowledge and Abilities required:

• Experience in an HR partnering capacity in a changing environment
• Strong customer service orientation with excellent interpersonal skills
• Excellent oral and written communication skills
• Good problem solving and decision making skills
• Good working and theoretical knowledge of current legislation and HR policies
• Ability to work under pressure, show initiative and multitask
• High level of accuracy and analytical thinking
• Proven PC literacy (Google Suite is preferable) and experience with HR information systems
• Ability to work independently and as part of a team
• Able to present information verbally and in writing to facilitate decision making
• Demonstrates accuracy and detail orientation
• Demonstrates adherence to confidentiality and respect for personal and business information
• Ability to work under pressure in a constantly changing environment
• Demonstrates ease to work with all levels of management including top management
• Ability to prioritise in a time sensitive environment
• Acts ethically and with integrity at all times
• Demonstrates accountability at all times
• Demonstrates being proactive and takes initiative within the team environment
• Able to assert own position irrespective of possible resistance to ideas or information

Qualifications and Experience:

A degree in HR or related field:

• A minimum of a Bachelor of Technology Degree: HR Management or BCom HR Management or BCom Industrial Psychology or related field
• 3-5 years HR experience with a minimum of two years solid experience in a generalist capacity

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it’s all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com.
• thinks like an owner of the business.
• is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is committed to having a diverse workforce and inclusive organisation. Preference will be given to suitably qualified candidates from previously disadvantaged groups, in order to enhance the diversity of our workforce.