THE PEOPLE PARTNER RESPONSIBILITIES INCLUDE :
- Provide a proactive business partnering service to the agreed business area, ensuring the delivery of people initiatives and monitoring their effectiveness.
- Offer professional support and advice to Business Heads and SSP managers on employee relations activities such as: Absence Management, Performance Improvement Plans, Maternity matters, Policy issues, Leaver Management, Pay reviews, People policies, Training, HR Interviews, Performance management facilitation, Employment Law, and Organisational Design.
- Keep the Senior People Partner updated on operational issues through regular meetings and escalate when necessary.
- Consult with Business Heads and managers regarding transfers, promotions, and salary reviews, ensuring all processes are followed.
- Identify key issues, trends, and changes internally and externally (legislation, marketplace, industry) affecting policies and employee benefits.
- Conduct exit interviews, analyze trends, and recommend improvements.
- Lead people plan meetings with Business Heads and monitor employee data to identify trends and solutions.
- Assist in delivering employee engagement initiatives and ensure managers develop effective action plans.
- Collaborate with the Talent Development Partner on development solutions.
- Support the central People team on specific projects.
- Understand functional strategy and business performance, and implications for People services.
- Ensure People Plans are implemented, updated, and address issues effectively.
- Maintain legal compliance of people policies.
- Promote a high-performance culture through data analysis and setting effective objectives aligned with business plans.
- Coach and support managers to achieve high performance.
- Drive engagement plans to increase awareness and capability in people policies and processes.
- Embed the Skills and Knowledge Framework within business areas and ensure pay and benefits frameworks are adhered to.
- Deliver organizational design activities with transparent processes.
- Support diversity and inclusion initiatives.
- Facilitate training on relevant topics for managers.
- Deliver content aligned with HR strategy to managers.
- Plan and execute People projects in line with the People Strategy.
ACCOUNTABILITY :
- Maintain positive relationships with Business Heads and managers through regular interactions.
- Influence managers to foster a performance-driven culture.
- Ensure implementation of action items from the People Plan.
- Ensure compliance with HR practices and laws within the region, including overseas.
- Execute central People Projects effectively within the business.
- Identify opportunities and recommend solutions to enhance the employee journey.
QUALIFICATION AND EXPERIENCE :
- Experience in a commercially focused People Partner / HRBP role.
- Proven experience in handling employee relations to conclusion.
- Involvement in HR activities such as Performance, Engagement, and Organizational Design.
- Strong communication skills; capable of coaching managers.
- Relevant HR qualification preferred.
- Ability to operate in structured and ambiguous situations.
- Proficient in Excel and analytical tools.
WHAT’S IN IT FOR YOU?
- Flexible working environment (remote, hybrid, on-premises).
- Team building initiatives (annual and quarterly).
- Generous holiday allowance plus public holidays and life assurance.
- Flexible benefits, pension contributions, annual bonus based on performance.
- Parental leave, flexible working options, birthday leave.
- Personal development plans, training opportunities.
- Annual flu jabs, eye tests, Employee Assistance Program.
- Opportunities to meet global leaders, participate in forums.
BEHAVIOURS :
Aligned with SSP’s vision of being a leading provider of insurance technology software, embodying our values and spirit.
A CAREER WITH US :
We believe our most valuable asset is our people. We invest in hiring and developing the best talent.