People Experience Partner

Boschendal Limited; Stellenbosch; On-site; ZAR 390,000 - 650,000; Full time

Job summary

Boschendal Limited is seeking a People Experience Partner to enhance the employee experience and support teams in the hospitality sector. This strategic role involves partnering with leaders, driving engagement initiatives, and managing crucial people operations while ensuring a high-performance culture. The ideal candidate should have a strong HR background in service environments and a deep understanding of South African labour practices. If you thrive in dynamic settings and are passionate about hospitality, this could be your opportunity to make a meaningful impact.

Qualifications

• Minimum 5–7 years in HR / People Partnering in hospitality or service-based environments.
• Solid working knowledge of South African labour law.
• Experience supporting diverse teams.

Responsibilities

• Serve as the primary people partner for hospitality and guest-facing teams.
• Drive engagement initiatives and monitor culture across teams.
• Manage key employee lifecycle events like probation and exit interviews.

Skills

Interpersonal skills

Emotional intelligence

Conflict resolution

Analytical thinking

Problem-solving

Education

Degree in HR, Industrial Psychology, Hospitality Management

Tools

HRIS systems

Payspace systems

Job description

This role plays a pivotal part in delivering on that promise by ensuring our teams—especially in hospitality—are supported, inspired, and empowered to thrive.

As a People Experience Partner, you will act as a trusted advisor to hospitality and operational leaders across the farm.

Your mission is to elevate the employee experience, build team capability, and enable a values-aligned, high-performance culture.

This is a hands-on, relationship-focused role that bridges strategic HR with day-to-day people needs.

You will partner closely with teams in accommodation, events, culinary, guest experiences, and broader farm operations to ensure people practices support exceptional service, team wellbeing, and operational excellence.

KEY DUTIES AND RESPONSIBILITIES INCLUDES BUT ARE NOT LIMITED TO : Business PartneringServe as the primary people partner for hospitality and guest-facing teams.Support HODs and managers with talent planning, workforce optimisation, and people performance.Act as a sounding board on org design, structure, and team dynamics.Employee ExperienceDrive engagement initiatives, recognition programs, and feedback cycles.Monitor culture and morale across teams; support proactive interventions.Collaborate on onboarding, orientation, and continuous experience touchpoints.Performance & DevelopmentSupport implementation of performance frameworks (e.g.

Skill / Will model).Identify skill gaps and coordinate learning initiatives or coaching where needed.Champion leadership development and career progression pathways.Operational HR SupportManage key employee lifecycle events (e.g.

probation, exit interviews, wellness check-ins).Partner with payroll, recruitment, and HR admin to ensure smooth people operations.Assist in resolving workplace issues in a fair, respectful, and timely manner.People ProjectsContribute to People & Culture projects (e.g.

long service, wellness campaigns, values rollouts).Support integration of seasonal or part-time staff during peak periods.Help drive DEIB (diversity, equity, inclusion, and belonging) initiatives across teams.REQUIREMENTSExperience & SkillsMinimum 5–7 years in HR / People Partnering in hospitality or service-based environments.Solid working knowledge of South African labour law and people policies / practices.Strong interpersonal and emotional intelligence skillsfortable in fast-paced, frontline, and dynamic operational environments.Experience supporting diverse teams with varying backgrounds.Proficient in HRIS systems and Payspace systems advantagesProven experience in coaching, conflict resolution, organisational development and change managementEducationDegree or diploma in HR, Industrial Psychology, Hospitality Management or related.What Will Set You ApartYou lead with empathy, but aren't afraid of having honest conversations.Ability to build trust and influence at all levels of the organisationYou can move between the floor, the fields, and the boardroom—seamlessly.You believe culture isn't only something we set—it's something we steward.Strong customer service orientation with the ability to handle challenges effectively.Ability to multitask, prioritise, and manage time effectively in a fast-paced environment.Strong problem-solving skills with the ability to make sound decisions under pressure.

You're hands-on, unafraid of complexity, and always people-first.Closing date : 13 th June

Join Our TeamIf you're passionate about hospitality, committed to excellence, and eager to make an impact, Boschendal offers an inspiring environment where you can grow and thrive.

Explore opportunities to become part of a team that values authenticity, purpose, and creativity.

Discover your path and join us in building a legacy that reflects our connection to the land, our dedication to community, and our commitment to a regenerative future.

Application process : Please email your updated CV to

• or deliver by hand to the HR Office.

Should you not receive a reply within two weeks after the closing date, please consider your application as unsuccessful.

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