People & Culture Coordinator

Mandarin Oriental Group; George; On-site; ZAR 580,000 - 829,000; Full time

Benefits offered by this job

MOstay: complimentary nights and rates

Health & colleague wellness programmes

Retirement plans

Monthly allowances for food, bus and旅行

Job summary

Mandarin Oriental Canouan is seeking a dedicated People & Culture Coordinator to support daily P&C operations, including onboarding, payroll, records, attendance, and staff engagement. You will report to the P&C Manager and help uphold the group's standards and values on Canouan Island.

The role requires strong organization, discretion, and effective communication, with a proactive, team-oriented approach to delivering excellent colleague service at a luxury resort.

Qualifications

• Previous experience in Human Resources, People & Culture or related administrative role is preferred.
• Strong organizational, communication and numerical skills with attention to detail.
• Proficiency in Microsoft Office and ability to manage multiple priorities and deadlines.

Responsibilities

• Coordinate onboarding and offboarding processes with accurate documentation.
• Process payroll and time and attendance records, manage leave balances.
• Maintain confidential colleague records and generate required reports.
• Coordinate colleague engagement activities and events.
• Ensure P&C processes align with company policies and local employment requirements.

Skills

Organizational skills

Communication skills

Numerical skills

Microsoft Office

Confidentiality

Team player

Tools

Microsoft Office

Job description

Mandarin Oriental Canouan is looking for a People & Culture Coordinator to join our People & Culture Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. The Group provides legendary service inspired by Asian heritage whilst representing the cutting edge of luxury experiences.

Mandarin Oriental, Canouan is a remote island hideaway located on Canouan Island in St. Vincent and the Grenadines, offering an exceptional tropical island experience.

About The Job

Based at Mandarin Oriental, Canouan, within the People & Culture Department, the P&C Coordinator is responsible for supporting the daily operations of the department, including onboarding and offboarding, payroll administration, colleague records, time and attendance, and colleague engagement activities. This role requires strong organizational skills, confidentiality, attention to detail and effective communication while upholding the standards and values of Mandarin Oriental. The P&C Coordinator reports to the P&C Manager.

As P&C Coordinator, you will be responsible for the following duties:

Colleague Onboarding & Offboarding

• Coordinate onboarding and offboarding processes, ensuring all required documentation is completed accurately.
• Prepare employment contracts, certificates, job letters and maintain colleague files.

Payroll & Time and Attendance

• Process departmental payrolls, conduct payroll audits and prepare relevant payroll documentation, including PAFs, PSAs and salary advances.
• Monitor time and attendance records and maintain accurate leave balances, including vacation, sick leave and accrued days.

Colleague Records & Administration

• Maintain accurate and confidential colleague records, ensuring documentation is properly organized and up to date.
• Prepare reports, correspondence and other P&C administrative documents as required.

Colleague Engagement & Experience

• Coordinate colleague engagement activities, including birthday celebrations, service anniversaries and annual colleague events.
• Support initiatives that promote colleague recognition, wellbeing and a positive workplace culture.

Standards & Compliance

• Ensure assigned P&C processes align with company policies, procedures and applicable local employment requirements.
• Maintain confidentiality and provide professional support to colleagues and department heads.

As P&C Coordinator, We Expect From You

• Previous experience in Human Resources, People & Culture or a related administrative role is preferred.
• Strong organizational, communication and numerical skills, with excellent attention to detail.
• Proficiency in Microsoft Office and the ability to manage multiple priorities and meet deadlines.
• Ability to handle confidential information with discretion and professionalism.
• A proactive, team-oriented approach and a commitment to delivering excellent colleague service.

Our commitment to you

Learning & Development: Opportunities to develop your skills and grow your career through learning and development programmes.

MOstay: Complimentary nights and attractive accommodation rates at participating Mandarin Oriental properties for you and your loved ones.

Health & Colleague Wellness: Health benefits and wellness programmes to support colleague wellbeing.

Retirement Plans: Retirement benefits based on eligibility, role and length of service.

Local Benefits

• A competitive salary.
• Monthly allowances for food, bus and travel.

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