People and Staffing Coordinator

ReWorks Solutions; South Africa; Remote; ZAR 697,000 - 1,095,000; Full time

Job summary

ReWorks Solutions is seeking a highly organised Staffing Coordinator to support a US-based ABA therapy organization. The role focuses on coordinating therapist placements, scheduling, and maintaining strong relationships with therapists, families, and internal teams.

Experience in Talent Acquisition is advantageous but not essential. Strong communication, problem-solving and multitasking skills are required in a fast-paced, remote environment.

Qualifications

• Bachelor’s degree (BA/BS) highly preferred.
• Experience in staffing coordination, workforce coordination, scheduling, healthcare administration, operations, Talent Acquisition or recruitment preferred.
• Recruitment or Talent Acquisition experience advantageous but not essential.
• Healthcare, ABA or behavioural health experience would be advantageous.
• Strong organisational and time-management skills.
• Excellent communication and relationship-management abilities.
• Strong problem-solving skills with attention to detail and follow-through.
• Ability to manage multiple priorities in a fast-paced, high-volume environment.
• Spanish-speaking candidates preferred.
• Proficiency in Microsoft Office, Google Workspace and CRM/ATS or similar systems preferred.
• Ability to work independently in a remote environment.

Responsibilities

• Match therapists with clients based on availability, location, service needs and suitability.
• Coordinate therapist placements, schedules and staffing assignments.
• Monitor open cases and proactively address outstanding staffing requirements.
• Build and maintain strong relationships with therapists, families and internal teams.
• Manage staffing-related communication and ensure stakeholders are kept informed.
• Support therapist engagement and retention initiatives.
• Assist with recruitment activities, including sourcing, screening and hiring coordination when required.
• Support the onboarding of new clinicians.
• Work closely with operational and case coordination teams to support effective service delivery.
• Maintain accurate staffing records, documentation and system information.
• Track staffing activity, placements, open cases and relevant metrics.
• Identify and resolve staffing or scheduling challenges proactively.

Skills

Organisational skills

Communication

Problem solving

Time management

Relationship management

Multitasking

Remote work

Education

Bachelor's degree

Tools

Microsoft Office

Google Workspace

CRM/ATS

Job description

About The Role

We are looking for a highly organised and relationship-focused Staffing Coordinator to support a US-based organisation operating within the Applied Behaviour Analysis (ABA) therapy space.

This is not a traditional recruitment role. The primary focus is coordinating therapist placements, matching clinicians with clients, managing staffing requirements and schedules, and building strong relationships with therapists, families and internal teams.

Talent Acquisition or recruitment experience is advantageous but not essential. Strong coordination, communication, organisation and problem-solving skills are key to success in this role.

Key Responsibilities

• Match therapists with clients based on availability, location, service needs and suitability.
• Coordinate therapist placements, schedules and staffing assignments.
• Monitor open cases and proactively address outstanding staffing requirements.
• Build and maintain strong relationships with therapists, families and internal teams.
• Manage staffing-related communication and ensure stakeholders are kept informed.
• Support therapist engagement and retention initiatives.
• Assist with recruitment activities, including sourcing, screening and hiring coordination when required.
• Support the onboarding of new clinicians.
• Work closely with operational and case coordination teams to support effective service delivery.
• Maintain accurate staffing records, documentation and system information.
• Track staffing activity, placements, open cases and relevant metrics.
• Identify and resolve staffing or scheduling challenges proactively.

Requirements

Bachelor’s degree (BA/BS) highly preferred.

Previous experience in staffing coordination, workforce coordination, scheduling, healthcare administration, operations, Talent Acquisition or recruitment preferred.

Recruitment or Talent Acquisition experience is advantageous but not essential.

Healthcare, ABA or behavioural health experience would be advantageous.

Strong organisational and time-management skills.

Excellent communication and relationship-management abilities.

Strong problem-solving skills with excellent attention to detail and follow-through.

Ability to manage multiple priorities in a fast-paced, high-volume environment.

Spanish-speaking candidates preferred.

Proficiency in Microsoft Office, Google Workspace and CRM/ATS or similar systems preferred.

Ability to work independently in a remote environment.

Reliable internet connection and suitable home-office setup.

Ability to work hours aligned with US business operations.