Administrative Assistant - Staffing, Intake & Client Care

ReWorks Solutions; South Africa; Remote; ZAR 169,000 - 187,000; Full time

Job summary

Able Minds ABA is seeking an Administrative Assistant to support Staffing/Recruiting and Intake/Client Care teams in a fully remote role serving South Africa-based operations with U.S. families.

The position requires healthcare experience, excellent English, and a proactive, reliable, and organized approach. The role offers weekday hours (9:00 AM–5:00 PM EST) with no weekend work and provides opportunities to grow into a more specialized capacity within Staffing/Recruiting or Intake/Client Care

Qualifications

• Healthcare experience is required.
• ABA experience is not necessary and training can be provided.
• Excellent spoken and written English.
• Clear and professional communication for US-based families and staff to understand.
• Strong organisational skills and attention to detail.
• Good communication and interpersonal skills.
• Able to manage multiple priorities and work independently in a remote environment.
• Reliable, consistent and team-oriented.

Responsibilities

• Provide administrative support to Staffing/Recruiting and Intake/Client Care teams.
• Coordinate information and follow-ups with families and internal staff.
• Maintain accurate candidate information and records.
• Assist with scheduling and coordinating appointments or meetings.
• Support ad-hoc administrative tasks and projects as needed.

Skills

Healthcare experience

Excellent English

Organisational skills

Clear communication

Remote work

Team-oriented

Tools

CentralReach

Apploi

Job description

Admin Assistant - Staffing, Intake & Client Care

Location: Fully Remote – South Africa
Working Hours: 9:00 AM – 5:00 PM EST
Schedule: Monday–Friday | No weekend work
Holidays: U.S. Holidays
Salary: R 15,100–16,800

About Able Minds ABA

Able Minds ABA is a growing healthcare organisation providing Applied Behavior Analysis (ABA) therapy and support services for children with autism and their families.

The team is looking for a warm, organised, and proactive Administrative Assistant to join their growing remote team. This person will initially support both the Staffing/Recruiting team and the Intake/Client Care team, while also assisting with general administrative and clerical responsibilities.

As the organisation grows, there may be an opportunity for the role to develop into a more specialised position within either Staffing/Recruiting or Intake/Client Care.

About the Role

This is a varied role that combines administration, coordination, communication, and people-facing responsibilities.

You will work with both internal staff and families, so the ability to communicate clearly, stay organised, and create a friendly and positive experience is extremely important.

We are looking for someone who doesn't simply wait to be told what to do — someone who notices what needs attention, takes ownership, and is happy to jump in wherever support is needed.

Key Responsibilities

Staffing & Recruiting Support

• Provide administrative support to the Staffing/Recruiting team.
• Assist with candidate coordination, communication, scheduling, and follow-ups.
• Help maintain accurate candidate information and records.
• Assist with recruitment-related documentation and administrative processes.

Intake & Client Care Support

• Provide administrative support to the Intake/Client Care team.
• Assist with coordinating information and follow-ups with families.
• Communicate professionally and warmly with families and internal staff.
• Help ensure information is accurately recorded and followed up on.

General Administration

• Assist with day-to-day clerical and administrative tasks.
• Maintain accurate records, spreadsheets, and documentation.
• Assist with scheduling and coordinating appointments or meetings.
• Manage follow-ups and ensure outstanding tasks are completed.
• Support different members of the team as required.
• Take on ad-hoc administrative tasks and projects.

Requirements

• Previous healthcare experience is required.
• ABA experience is not necessary and training can be provided.
• Excellent spoken and written English.
• Clear and professional communication that is easy for U.S.-based families and staff to understand.
• Strong organisational skills and attention to detail.
• Good communication and interpersonal skills.
• Comfortable handling both administrative and people-facing responsibilities.
• Strong computer literacy and comfortable learning new systems.
• Able to manage multiple priorities and follow through on tasks.
• Reliable, consistent, and able to work independently in a remote environment.
• A team-oriented attitude and willingness to support colleagues.

Personality & Culture Fit

Personality is extremely important for this role.

Able Minds ABA has a close-knit and collaborative team and is looking for someone who will contribute positively to that environment.

The ideal person is:

• Warm and friendly – someone people naturally feel comfortable speaking with.
• Kind and empathetic – particularly when communicating with families.
• Easy to talk to and approachable.
• Proactive – notices what needs to be done without always waiting for instructions.
• Reliable – follows through and can be trusted to get things done.
• Team-oriented – enjoys supporting colleagues and working collaboratively.
• Adaptable – comfortable switching between administrative and people-facing tasks.
• Long-term focused – looking to build something with a company rather than frequently moving between jobs.

Long-Term Opportunity

Able Minds ABA is looking for someone who wants to become a long-term member of the team.

This isn't intended to be a short-term stepping-stone role. The successful candidate will have the opportunity to learn the business, build relationships with the team, and potentially move into a more specialised role as the organisation grows.

Software & Systems

Experience with the following is required or highly beneficial:

• CentralReach
• Apploi

Experience with other healthcare, recruitment, CRM, scheduling, or administrative platforms would also be beneficial.

Important Note

ABA experience is not required. Healthcare experience, strong communication skills, organisation, reliability, and the right personality are the key priorities for this position.