Pentravel Travel Consultant - Walmer Park, Port Elizabeth

Cullinan Holdings Limited; Gqeberha; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Pentravel, part of Cullinan Holdings, is looking for a dynamic Travel Consultant in Port Elizabeth. This role involves providing exceptional service, creating bespoke travel itineraries, and achieving sales targets. A passion for travel and strong communication skills are essential. Join a vibrant team with growth opportunities and a lucrative commission structure.

Benefits

Vibrant company culture

Learning and growth opportunities

Celebrations of successes

Monthly salary plus commission

Qualifications

• Minimum of 1 year's experience in a sales and target-driven role.
• Excellent communication skills, both written and verbal.
• Ability to work weekends and public holidays.

Responsibilities

• Build and maintain strong relationships with customers.
• Design and sell customized travel itineraries.
• Maximize sales opportunities through upselling and cross-selling.

Skills

Communication

Sales

Customer Service

Pressure Management

Tools

Amadeus

Job description

Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Consultant to join their team in Port Elizabeth. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, and the ability to work well under pressure, we want to hear from you.

Responsibilities

1. Build and maintain strong relationships with customers to ensure repeat business and referrals
2. Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
3. Provide expert advice on travel destinations, including visas and travel insurance
4. Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
5. Maintain accurate records and client details, using the company's operational systems
6. Manage customer complaints and queries in an efficient and professional manner
7. Keep up-to-date with industry trends

Requirements

1. Minimum of 1 year's experience in a sales and target-driven role
2. Excellent communication skills, both written and verbal
3. Strong sales and customer service skills
4. Ability to work well under pressure and to tight deadlines
5. Proficient in the use of reservation systems, such as Amadeus, is advantageous
6. Passion for travel and knowledge of popular travel destinations
7. Ability to work weekends and public holidays (on a roster basis), as this is retail travel
8. We will be recruiting in line with our employment equity obligations

Benefits

• Work in a vibrant, culture-centric company
• Many learning and growth opportunities, making this a career, not just a job
• A work-hard, play-hard mentality with celebrations of successes
• Monthly salary plus a lucrative commission structure with unlimited earning potential