Pentravel Travel Consultant - KZN

Cullinan Holdings; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading leisure travel company in Durban is seeking dynamic Travel Consultants to provide exceptional service and expert travel advice. Responsibilities include designing bespoke travel itineraries and achieving sales targets. Applicants should have strong communication and sales skills, and a passion for travel. This position offers a vibrant work culture, growth opportunities, and a competitive salary with commission potential.

Benefits

Opportunities for learning and growth

Lucrative commission structure

Work-hard, play-hard mentality

Qualifications

• Minimum of 1 year's experience in a sales and target-driven role.
• Excellent communication skills, both written and verbal.
• Strong sales and customer service skills.

Responsibilities

• Build and maintain strong relationships with customers.
• Design and sell customized travel itineraries.
• Provide expert advice on travel destinations.

Skills

Communication skills

Sales experience

Customer service skills

Ability to work under pressure

Tools

Amadeus

Job description

Pentravel, a division of Cullinan Holdings, is a leading leisure travel company, and is seeking dynamic, customer-oriented Travel Consultants to join their teams in Durban. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, exceptional sales experience, and the ability to work well under pressure, we want to hear from you.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals.
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs.
• Provide expert advice on travel destinations, including visas and travel insurance.
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners.
• Maintain accurate records and client details using the company's operational systems.
• Manage customer complaints and queries in an efficient and professional manner.
• Keep up-to-date with industry trends.

Requirements

• Minimum of 1 year's experience in a sales and target-driven role.
• Excellent communication skills, both written and verbal.
• Strong sales and customer service skills.
• Ability to work well under pressure and meet tight deadlines.
• Proficiency in the use of reservation systems, such as Amadeus, is advantageous.
• Passion for travel and knowledge of popular travel destinations.
• Ability to work weekends and public holidays on a roster basis, as this is retail travel.
• We will be recruiting in line with our employment equity obligations.

Benefits

• Work in a vibrant, culture-centric company.
• Opportunities for learning and growth—this is a career, not just a job!
• Enjoy a work-hard, play-hard mentality. We celebrate successes together!
• Monthly salary plus a lucrative commission structure with unlimited earning potential.
• Reach your sales goals and get to travel—YAY!