Pentravel Travel Consultant - KZN

Cullinan Holdings Limited; Durban; On-site; ZAR 150 000 - 350 000; Full time

Job summary

An established industry player in leisure travel is on the lookout for dynamic Travel Consultants to join their vibrant Durban team. In this exciting role, you will provide exceptional service and expert advice, creating bespoke travel itineraries that cater to individual preferences. With a strong focus on sales, you'll maximize opportunities through upselling and cross-selling while maintaining excellent client relationships. This is more than just a job; it's a career filled with growth opportunities, a supportive culture, and the chance to celebrate successes together. If you have a passion for travel and thrive in a fast-paced environment, this is the perfect opportunity for you!

Benefits

Vibrant Culture

Learning and Growth Opportunities

Lucrative Commission Structure

Travel Opportunities upon Sales Goals

Qualifications

• Minimum of 1 year in a sales and target-driven role.
• Proficient in reservation systems, such as Amadeus.

Responsibilities

• Design and sell customized travel itineraries to meet client needs.
• Build and maintain strong relationships with customers for repeat business.

Skills

Sales Experience

Customer Service Skills

Communication Skills

Ability to Work Under Pressure

Education

High School Diploma

Tools

Amadeus

Job description

Pentravel, a division of Cullinan Holdings, is a leading leisure travel company, and are seeking dynamic Sales and customer-oriented Travel Consultants to join their teams in Durban. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travellers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, exceptional sales experience and the ability to work well under pressure, we want to hear from you.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends

Requirements

• Minimum of 1 years' experience in a sales and target driven role
• Excellent communication skills, both written and verbal
• Strong sales and customer service skills
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Passion for travel and knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.

Benefits
Working in a vibrant culture-centric company.
Many learning and growth opportunities means this is a career, not just a job!
Work hard, play hard mentality. We love celebrating successes together!
Monthly salary, and a lucrative commission structure with unlimited earning potential.
When you reach your sales goals you get to travel – YAY!