Pentravel Travel Consultant - Johannesburg

Cullinan Holdings Limited; Johannesburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

An established industry player in travel and tourism is on the lookout for a dynamic Travel Consultant to join their vibrant team in Johannesburg. This role is perfect for those who are passionate about travel and possess excellent communication skills. As a Travel Consultant, you'll create bespoke travel itineraries, provide expert travel advice, and maximize sales opportunities while contributing to the company's success. With a focus on personal growth and a culture that celebrates achievements, this position offers not just a job, but a fulfilling career path with exciting travel opportunities upon meeting sales goals. Join a company where your contributions truly matter!

Benefits

Vibrant company culture

Learning and growth opportunities

Lucrative commission structure

Travel opportunities upon reaching sales goals

Qualifications

• 1+ years in a sales role with a focus on targets.
• Strong communication and customer service skills are essential.

Responsibilities

• Build relationships with customers for repeat business.
• Design and sell customized travel itineraries.

Skills

Excellent communication skills

Sales skills

Customer service skills

Ability to work under pressure

Knowledge of travel destinations

Tools

Amadeus reservation system

Job description

Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Consultant to join their teams in Johannesburg. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, and the ability to work well under pressure, we want to hear from you.

Responsibilities

1. Build and maintain strong relationships with customers to ensure repeat business and referrals
2. Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
3. Provide expert advice on travel destinations, including visas and travel insurance
4. Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
5. Maintain accurate records and client details, using the company's operational systems
6. Manage customer complaints and queries in an efficient and professional manner
7. Keep up-to-date with industry trends

Requirements

1. Minimum of 1 year's experience in a sales and target driven role
2. Excellent communication skills, both written and verbal
3. Strong sales and customer service skills
4. Ability to work well under pressure and to tight deadlines
5. Proficient in the use of reservation systems, such as Amadeus is advantageous
6. Passion for travel and knowledge of popular travel destinations
7. As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.
8. We will be recruiting in line with our employment equity obligations.

Benefits
Working in a vibrant culture-centric company.
Many learning and growth opportunities means this is a career, not just a job!
Work hard, play hard mentality. We love celebrating successes together!
Monthly salary, and a lucrative commission structure with unlimited earning potential.
When you reach your sales goals you get to travel - YAY!