Pentravel Travel Consultant - Garden Route Mall

Cullinan Holdings; George; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Pentravel, a part of Cullinan Holdings, is seeking a Travel Consultant in Port Elizabeth. The role involves crafting personalized travel itineraries, providing expert travel advice, and driving sales through strong customer relations. Ideal candidates should have a passion for travel, stellar communication skills, and a proven sales background. Join a vibrant culture with opportunities for learning and travel incentives.

Benefits

Unlimited learning & growth potential

Monthly salary with lucrative commission structure

Qualifications

• Minimum of 1 year's experience in a sales and target-driven role.
• Excellent written and verbal communication skills.
• Strong sales and customer service skills.

Responsibilities

• Build and maintain strong relationships with customers.
• Design and sell customized travel itineraries.
• Maximize sales opportunities through upselling and cross-selling.

Skills

Communication

Sales

Customer Service

Tools

Amadeus

Job description

Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Consultant to join their team in Port Elizabeth. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, and the ability to work well under pressure, we want to hear from you.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends

Requirements

• Minimum of 1 years' experience in a sales and target driven role - preferably within the Travel Industry
• Excellent communication skills, both written and verbal
• Strong sales and customer service skills
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Passion for travel and knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.
• We will be recruiting in line with our employment equity obligations

Working in a vibrant culture-centric company

Unlimited learning & growth potential

Work hard, play hard mentality. We love celebrating successes together!

Monthly salary with lucrative commission structure

When you reach your sales goals you get to travel – YAY!

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