Pentravel Travel Consultant - Garden Route Mall

Cullinan Holdings Limited; George; On-site; ZAR 200,000 - 400,000; Full time

Job summary

An established industry player in leisure travel is on the lookout for a passionate Travel Consultant to join their dynamic team. This exciting role involves crafting personalized travel itineraries, providing expert advice, and ensuring exceptional customer service. With a vibrant culture and a focus on growth, this company celebrates successes and offers a lucrative commission structure. If you thrive in a fast-paced environment and have a love for travel, this position is perfect for you. Join a team where your contributions matter and your passion for travel can shine!

Benefits

Unlimited learning & growth potential

Vibrant culture-centric company

Lucrative commission structure

Celebration of successes

Opportunity to travel upon reaching sales goals

Qualifications

• Minimum of 1 year experience in a sales and target driven role.
• Excellent communication skills and strong customer service skills.

Responsibilities

• Build and maintain strong relationships with customers for repeat business.
• Design and sell customized travel itineraries to meet individual needs.
• Manage customer complaints and queries efficiently.

Skills

Sales Skills

Customer Service Skills

Communication Skills

Ability to Work Under Pressure

Travel Knowledge

Education

Experience in Sales

Tools

Amadeus Reservation System

Job description

Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Consultant to join their team in Port Elizabeth. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, and the ability to work well under pressure, we want to hear from you.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends

Requirements

• Minimum of 1 year experience in a sales and target driven role - preferably within the Travel Industry
• Excellent communication skills, both written and verbal
• Strong sales and customer service skills
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Passion for travel and knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.

Benefits

Working in a vibrant culture-centric company
Unlimited learning & growth potential
Work hard, play hard mentality. We love celebrating successes together!
Monthly salary with lucrative commission structure
When you reach your sales goals you get to travel - YAY!