Payroll Product Owner

LabourNet; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

Join a leading company in HR Management Services as a Payroll Product Owner. Drive product sales, development, and client success while implementing strategic plans and engaging with clients for continuous improvement. This role offers excellent career growth opportunities and responsibilities in a dynamic environment.

Benefits

Cell phone

3G

Pension fund

Career growth opportunities

Qualifications

• 2 years as Product Owner in Software Development.
• 3-5 years of Payroll Processing experience.
• Experience in drafting strategic operational plans.

Responsibilities

• Develop payroll landscape and roadmap in collaboration with stakeholders.
• Lead Agile development processes, ensuring quality delivery.
• Gather feedback from stakeholders to improve product.

Skills

Product Development

Strategic Planning

Market Research

Client Advocacy

Education

Degree in Business Management or related field

Advanced qualification in Management/Leadership

Job description

Package & Remuneration:

Salary: R80 000 - R85 000 CTC per month

Benefits: Cell phone, 3G, and pension fund (Included in CTC) + excellent career growth.

The Payroll Product Owner will drive the activation and utilization of all Labournet clients on the Labournet Payroll platform.

Including but not limited to:

Core metrics:

1. Activation
2. SAAS Retainer Sales
3. Payroll Client Retention
4. Landscape & Roadmap
5. Implementation of the PDLC

Core responsibilities:

Product Sales:

• Develop a landscape and roadmap for payroll that aligns with the MTP of LabourNet
• Conduct market research including business environment, industry, competitors, customers, channels, and product.
• Determine the size of our total addressable market/s and the size of our market share per product.
• Develop long-term strategies and annual plans to increase our product market share (nationally and regionally) and grow our markets (where necessary), in conjunction with the National Payroll Product Manager
• Participate in various marketing forums as our product opinion leader nationally to promote product growth.

Product Development:

• Establish, implement, and run the Payroll Steerco’s.
• Create and implement a consolidated roadmap with all relevant stakeholders
• In conjunction with relevant stakeholders, determine the prioritization of the consolidated roadmap.
• Determine pricing strategies for products with the assistance of the CFO, CPO, and the National Payroll Product Manager.

Payroll Development and Delivery:

• Lead and participate in Agile development processes, including sprint planning, backlog grooming, and sprint reviews.
• Continuously monitor the progress of development efforts, addressing any roadblocks or issues that may arise.
• Deliver high-quality, user-centric features that meet customer needs and deliver value to the organization.

Quality Assurance and Testing:

• Collaborate with the Quality Assurance team to define testing strategies and ensure the product meets the highest standards of quality and reliability.
• Conduct thorough testing of new features and bug fixes to verify their functionality before release.
• Be the first user of the LabourNet platform and ensure internal use first.

Client Success and Advocacy:

• Collaborate with the implementation team to ensure a smooth onboarding process and continued client satisfaction post-implementation.
• Ensure that internal training is provided to the Support & Implementation team for all new releases.
• Manage the change management process internally.
• Assist the National Payroll Product Managers with change management processes for clients for all new releases.
• Encourage client advocacy and gather testimonials and success stories to showcase the platform's positive impact.

Feedback Collection and Analysis:

• Follow the PDLC process to ensure adequate input from the current client base.
• Gather feedback from customers, internal stakeholders, and end-users to understand their experiences and identify areas for improvement via regular user groups.
• Analyse data and metrics related to platform usage to make data-driven decisions and track the product's success.

Data Analytics:

• Provide meaningful trend analysis from the data gathered from the Support & Implementation teams, which results in key development to improve client engagement and satisfaction.
• Provide meaningful dashboards on the following:
• Growth in the number of users
• Growth in the number of companies
• Growth in the number of products per company
• Growth in SAAS Revenue
• System utilization (per module)
• Trends
• Provide meaningful adoption stats after the roll-out of the new development.
• Provide meaningful monitoring stats of the overall usage of the system.

Minimum Requirements:

Experience required:

• 2 years of experience as a Product Owner in a Software Development environment.
• 3-5 years of Payroll Processing experience
• Concrete experience in the following:
• Product Development.
• Commercialization of a Product.
• Successful launch of a product into the market.
• Experience in drafting strategic operational plans.
• Experience in budget and target setting.
• Experience in conducting competitor analysis and compiling value propositions.

Qualifications:

• A degree in the respective field of product or a degree in Business Management-related fields is advantageous.
• An advanced qualification in a Management/Leadership-related field would be advantageous.

Embark on an exciting, rewarding, and challenging career move and join LabourNet, a market leader in the HR Management Services sector. If you enjoy rendering work that meets/exceeds high standards and want to fast-track your career, Labournet is where you want to be!