KEY RESPONSIBILITIES
Payroll Leadership & Service Delivery
- Take ownership of accurate and timely weekly and monthly payroll processing.
- Manage full-function payrolls, including shifts, overtime, allowances, deductions and employee changes.
- Ensure payroll deadlines and service standards are consistently achieved.
- Act as a key point of contact for payroll, benefits, leave and employee-related queries.
- Provide professional guidance and practical solutions to payroll and HR queries.
- Review payroll processes and identify opportunities to improve accuracy, efficiency and service delivery.
- Take responsibility for resolving issues and following them through to completion.
SARS & Statutory Compliance
- Prepare, reconcile and submit monthly EMP201 declarations via SARS eFiling.
- Complete biannual EMP501 reconciliations and generate IRP5/IT3(a) certificates using SARS e@syFile.
- Process monthly UIF declarations via uFiling.
- Coordinate annual COIDA submissions.
- Maintain accurate compliance records and ensure statutory deadlines are met.
- Monitor legislative and compliance requirements relevant to payroll and HR.
HR Administration & Employee Support
- Maintain accurate and confidential employee records in line with POPIA requirements.
- Administer employment contracts, onboarding documentation and employee movements.
- Manage medical aid, provident fund and funeral scheme administration.
- Ensure third-party benefit payments reconcile accurately to payroll.
- Assist with disciplinary processes, hearings and CCMA matters, including administration and representation support.
- Provide practical guidance on HR processes while ensuring alignment with the LRA, BCEA and Income Tax Act.
- Support effective employee relations and professional service delivery.
Employment Equity, Skills & Legislative Submissions
- Coordinate the administration and preparation of annual Employment Equity submissions.
- Manage Workplace Skills Plans (WSP) and Annual Training Reports (ATR).
- Liaise with relevant SETAs and ensure submissions are accurate and completed within prescribed deadlines.
- Maintain supporting documentation and compliance records.
LEADERSHIP & PROCESS IMPROVEMENT
- A key aspect of this position is the ability to step beyond administration and demonstrate leadership.
- The successful candidate will be expected to:
- Take ownership of payroll and HR processes from start to finish.
- Provide guidance and support to colleagues and clients.
- Become a trusted point of reference for payroll, HR and compliance matters.
- Identify inefficiencies and proactively recommend better ways of working.
- Assist with implementing improved systems, controls and procedures.
- Help develop and standardise payroll and HR processes.
- Take initiative rather than waiting to be instructed.
- Demonstrate sound judgement when dealing with sensitive employee and client matters.
- Build strong professional relationships and confidently manage expectations.
- Take on increasing responsibility as the business and role develop.
- Demonstrate the potential to progress into a Senior Payroll / HR or Team Leadership position.
MINIMUM REQUIREMENTS
- Grade 12 / Matric.
- Recognised qualification in Payroll Administration, Financial Accounting, Human Resources or a related field.
- 3–5 years' practical experience in full-function payroll, HR administration and statutory compliance.
- Strong working knowledge of Sage Payroll, preferably Sage 300 People or Sage VIP Premier (SBCPP).
- Intermediate to advanced Microsoft Excel skills.
- Knowledge of Zoho People will be highly advantageous.
- Proven experience with SARS eFiling, e@syFile and uFiling.
- Working knowledge of South African employment legislation and statutory requirements.
- Experience with EMP201, EMP501, IRP5/IT3(a), UIF, COIDA, EE and WSP/ATR submissions.
PERSONAL ATTRIBUTES
- We are looking for someone who is:
Confident and capable of taking ownership
- A natural leader with the ability to influence and guide others
- Highly organised and deadline driven
- Numerically accurate and analytical
- Solutions-oriented and proactive
- Professional and service focused
- Able to work independently while contributing positively to a team
- Discreet and trustworthy when dealing with confidential information
- Comfortable dealing with clients, employees and management
- Able to handle pressure and resolve problems calmly
- Interested in career growth and developing into a more senior leadership role