Payment Chanel Specialist

Fidelity Services Group; Gauteng; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Fidelity Services Group is seeking a professional to oversee debit order runs and manage the DebiCheck process. The position requires expertise in analyzing debit order rejections, training staff, and preparing reports for management. Candidates should possess strong analytical skills, a good understanding of related financial processes, and the ability to coordinate multiple projects effectively.

Qualifications

• 3 to 5 years of relevant experience in debit order processes.
• Advanced Excel skills and SAP experience.
• Ability to manage multiple projects concurrently.

Responsibilities

• Manage debit order processes and analyze rejections.
• Train staff and implement new processes.
• Prepare monthly management reports for HOD.

Skills

Microsoft Office

DebiCheck

Project Management

Data Analysis

Communication

Tools

SAP

Job description

Overall Purpose of the Job: Responsible for ensuring timely debit order runs and managing the Debi-check process.

Minimum qualification and experience:

• 3 to 5 years of relevant experience
• Excellent working knowledge of Microsoft Office (advanced Excel)
• SAP experience
• 5 years of debit order experience
• Full knowledge of DebiCheck
• PASA experience
• Effective communication skills at all organizational levels
• Ability to manage multiple projects concurrently
• Ability to interpret technical instructions

Main duties & responsibilities:

• Manage debit order processes
• Analyze debit order rejections, identify causes, and implement corrective actions
• Train staff on relevant processes
• Implement new processes
• Maintain full control over the DebiCheck process
• Manage debit order rejection rates
• Analyze reports and data analytics
• Prepare monthly management reports for HOD
• Present monthly reports to management forums
• Plan and implement monthly billing strategies
• Perform other duties to support daily operations

Behavioral Competencies:

• Strong business acumen and financial problem-solving skills
• Managerial courage and ability to interact at all organizational levels
• Strong quantitative and analytical skills
• Professional presence with excellent interpersonal and communication skills
• Proactive and resourceful, able to anticipate issues and analyze financial and operational data
• Detail-oriented, proactive, and capable of managing multiple responsibilities in a fast-paced environment
• Team-oriented, hands-on, able to work under pressure and meet deadlines
• Strong ethics, integrity, and trustworthiness

We reserve the right not to appoint to any position. Preference is given to existing employees, and selection is based on merit. We encourage and support Historically Disadvantaged Candidates and Black Female Candidates, with priority given to Black Female Candidates in accordance with our transformation policy.

Fidelity Services Group (Pty) Ltd supports fair practice and business ethics, emphasizing continuous development of our human capital.

If you are not contacted within 10 working days after the closing date, please consider your application unsuccessful.