Patient Safety Manager

Mediclinic International; Paarl; On-site; ZAR 520,000 - 720,000; Full time

Job summary

Mediclinic Southern Africa is seeking a Patient Safety Manager to improve and sustain patient safety behaviour, outcomes and culture in the hospital. You will identify, report and analyse patient safety events to plan and execute improvement work.

You will lead QI initiatives, drive training, audits and regulatory compliance, and provide IPC support when needed to ensure safe hospital operations.

Qualifications

• Experience in risk management and quality improvement.
• Familiarity with safety event reporting and system analysis.
• Knowledge of accreditation standards and regulatory requirements.

Responsibilities

• Identify, report and investigate Patient Safety using systems analysis methodology.
• Lead the MCSA Patient Safety culture through Quality Improvement initiatives.
• Identify training needs to enable a Patient Safety and Quality Improvement culture.
• Manage clinical audits and accreditations and ensure compliance with regulatory requirements.
• Provide support to the hospital regarding Infection Prevention and Control in the absence of the IPC Specialist.

Skills

Risk management systems

Data interpretation

Audits

Team facilitation

Legislation knowledge

QI science

Report writing

MS Office

Adverse events

Just culture

Education

Risk or Patient Safety Management qualification

Job description

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Closing date: 06/10/2026
Number of positions: 1
Recruiter name: Tarryn Rhaman
Reference number: 73688
Workplace Type:On-site
Permanent

MAIN PURPOSE OF JOB

The Patient Safety Manager works across the hospital to improve and sustain the patient safety behaviour, outcomes and culture in the hospital. This starts with the identification, reporting and analysis of patient safety events and the use of these findings to plan, facilitate and execute improvement work.

KEY RESPONSIBILITY AREAS

• Identify, report and investigate Patient Safety using systems analysis methodology.
• To lead the MCSA Patient Safety culture at the hospital through Quality Improvement (QI) initiatives and awareness of patient safety risks and mitigation methods.
• Identify training needs in the hospital to enable and build a Patient Safety and Quality Improvement culture
• Manage and oversee clinical audits and accreditations and ensure compliance with Statutory and Regulatory requirements including Medico-Legal investigations
• To provide support to the hospital regarding Infection Prevention and Control management in the absence of the Infection Prevention and Control Specialist

REQUIRED EDUCATION

ESSENTIAL EDUCATION

DESIRED EDUCATION

Risk or Patient Safety Management qualification

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

3 years of Professional Nurse experience in a hospital

1 year IPC link nurse experience

DESIRED EXPERIENCE

N/A

REQUIRED JOB SKILLS AND KNOWLEDGE

• Demonstrates sound knowledge in the utilisation of systems related to risk management, e.g. Safety event management system.
• Demonstrates proficiency in interpreting data, understanding variation and using data for Quality Improvement rather than judgement
• Demonstrates proficiency in the conducting of audits to ensure compliance and closing of gaps following audits.
• Proficient in facilitating team sessions in an inclusive, non-punitive manner to understand system contributing factors to Patient Safety events using appropriate tools such as systems analysis or driver diagrams.
• Demonstrates basic knowledge and application of all relevant legislative requirements and accreditation standards
• Demonstrates proficiency in the system analysis and analytical thinking to identify factors contributing to patient harm
• Demonstrates comprehensive knowledge of Quality Improvement initiatives and the implementation thereof based on the Model of Improvement and principles of QI science
• Demonstrates proficiency in the writing of reports and feedback.
• Demonstrates basic computer skills (e.g. MS Office package)
• Demonstrates competence in the classification of adverse events.
• Demonstrates sound knowledge of enabling a Patient Safety culture and models the behavior of a “Just culture”

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

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