Patient Safety Manager

Mediclinic; Cape Town; On-site; ZAR 700,000 - 900,000; Full time

Job summary

Mediclinic Cape Town is seeking a Patient Safety Manager to improve patient safety culture across the hospital, focusing on event reporting, analysis and driving improvement.

The role leads quality improvement initiatives, supports infection prevention, audits, regulatory compliance, and training needs to sustain just culture.

Qualifications

• ESSENTIAL EDUCATION: Risk or Patient Safety Management qualification
• ESSENTIAL MINIMUM EXPERIENCE: 3 years of Professional Nurse experience; 1 year IPC link nurse experience
• DESIRED EDUCATION:
• DESIRED EXPERIENCE: N/A

Responsibilities

• Identify, report and investigate Patient Safety using systems analysis methodology.
• Lead the MCSA Patient Safety culture through Quality Improvement initiatives and awareness of risks.
• Identify training needs in the hospital to enable Patient Safety and Quality Improvement culture.
• Manage and oversee clinical audits and accreditations and ensure regulatory compliance including Medico-Legal investigations.
• Provide support regarding Infection Prevention and Control management in absence of IPC Specialist.

Skills

Risk management

Data interpretation

Audits & compliance

Facilitation skills

Legislation & accreditation

System analysis

Quality improvement

Report writing

MS Office

Adverse events

Just culture

Education

Risk or Patient Safety Management qualification

Job description

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Mediclinic Cape Town| Cape Town | South Africa

Closing date: 15/11/2026
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

The Patient Safety Manager works across the hospital to improve and sustain the patient safety behaviour, outcomes and culture in the hospital. This starts with the identification, reporting and analysis of patient safety events and the use of these findings to plan, facilitate and execute improvement work.

KEY RESPONSIBILITY AREAS

• Identify, report and investigate Patient Safety using systems analysis methodology.
• To lead the MCSA Patient Safety culture at the hospital through Quality Improvement (QI) initiatives and awareness of patient safety risks and mitigation methods.
• Identify training needs in the hospital to enable and build a Patient Safety and Quality Improvement culture.
• Manage and oversee clinical audits and accreditations and ensure compliance with Statutory and Regulatory requirements including Medico-Legal investigations.
• To provide support to the hospital regarding Infection Prevention and Control management in the absence of the Infection Prevention and Control Specialist.

REQUIRED EDUCATION

ESSENTIAL EDUCATION

DESIRED EDUCATION

Risk or Patient Safety Management qualification

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

3 years of Professional Nurse experience in a hospital

1 year IPC link nurse experience

DESIRED EXPERIENCE

N/A

REQUIRED JOB SKILLS AND KNOWLEDGE

• Demonstrates sound knowledge in the utilisation of systems related to risk management, e.g. Safety event management system.
• Demonstrates proficiency in interpreting data, understanding variation and using data for Quality Improvement rather than judgement
• Demonstrates proficiency in the conducting of audits to ensure compliance and closing of gaps following audits.
• Proficient in facilitating team sessions in an inclusive, non-punitive manner to understand system contributing factors to Patient Safety events using appropriate tools such as systems analysis or driver diagrams.
• Demonstrates basic knowledge and application of all relevant legislative requirements and accreditation standards
• Demonstrates proficiency in the system analysis and analytical thinking to identify factors contributing to patient harm
• Demonstrates comprehensive knowledge of Quality Improvement initiatives and the implementation thereof based on the Model of Improvement and principles of QI science
• Demonstrates proficiency in the writing of reports and feedback.
• Demonstrates basic computer skills (e.g. MS Office package)
• Demonstrates competence in the classification of adverse events.
• Demonstrates sound knowledge of enabling a Patient Safety culture and models the behavior of a "Just culture"

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile