Patient Financial Rep (PRN)

BayCare Health System; Alberton; Remote; ZAR 695,000 - 926,000; Full time

Job summary

BayCare Health System is seeking a detail-oriented professional to manage patient accounts, billing, collections, and cash postings from the BayCare Central Billing Office. You will respond to payer inquiries, post payments, and ensure billing guidelines are correctly followed.

The role supports multiple facets of accounts receivable within a large network. The ideal candidate has at least one year of customer service experience, strong communication, and solid computer and organizational

Qualifications

• Education: High School Graduate or GED Equivalent (HS/GED)
• Experience: 1 year of customer service
• Interpersonal, communication, and organizational skills required, with professional etiquette

Responsibilities

• Responsible for the administration of patient accounts including billing, collections, customer service, and cash applications.
• Document patient account activity and post payments.
• Implement billing guideline changes and identify payer-specific trends.
• Research, resolve, and respond to patient inquiries involving accounts, payments and balances.
• Follow up on Explanation of Benefits and track equipment maintenance as needed.

Skills

Interpersonal Skills

Clear communication

Computer skills

Organization skills

Professional etiquette

Education

High School Diploma or GED

Job description

Education:

Essential: Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary:

Responsible for the administration of patient accounts which includes billing, collections, customer service, and cash applications. Documents patient account activity, posts payments, implements billing guideline changes and identifies trends at a payer specific level. Follows all established policies, procedures, industry regulations and operational standards. Researches, resolves and responds to patient inquiries involving accounts, payments and balances. Follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance. Performs other duties as assigned.

Minimum Qualifications:

Other information:

Required:

Education: High School Graduate or GED Equivalent (HS/GED)

Experience: 1 year of customer service

Other Requirements:

• Interpersonal Skills
• Ability to communicate clearly
• Computer skills
• Organization Skills
• Professional etiquette, respect and courtesy with others.

Education:

• Education Information in Comments

Essential:

Education equivalent experience:

• Please reference “Other Information" section on the job description for required Education details.

Experience:

• Reference Other Information in Summary

Facility:

BayCare Health System, CBO Managed Care III-BCHS

Location:

BayCare Central Billing Office

Status:

PRN, Exempt: No

Shift Hours:

PRN 8AM-4:30PM

Shift:

Shift 1

Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies

Weekend Work:

None

On Call:

No

How often will this team member be working remotely?

Always

Equal Opportunity Employer Veterans/Disabled