Patient Care Coordinator

Exclusively Remote; Cape Town; Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company in remote healthcare services is looking for a detail-oriented Remote Patient Care Coordinator. This role involves scheduling nursing staff, ensuring efficient patient care delivery, and requires excellent communication and organizational skills. Ideal candidates will be experienced in healthcare staffing and able to work independently in a fast-paced environment.

Qualifications

• Minimum 1-2 years of experience in nurse scheduling or healthcare staffing.
• Strong knowledge of shift management.
• Excellent verbal and written communication skills.

Responsibilities

• Coordinate and schedule nurses for patient care assignments.
• Maintain accurate nurse rosters and shift calendars.
• Liaise with healthcare facilities to ensure quality care.

Skills

Communication

Scheduling

Organization

Job description

Job Title: Remote Patient Care Coordinator

Work Schedule: 3:00 PM - 11:00 PM

Employment Type: Independent Contractor / Remote

About the Role:

We are seeking a detail-oriented and highly organized Patient Care Coordinator to join our remote team. In this role, you will be responsible for coordinating and scheduling nursing staff to ensure seamless patient care delivery. The ideal candidate will have prior experience in healthcare staffing or scheduling, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Coordinate and schedule nurses for patient care assignments.
• Maintain accurate and up-to-date nurse rosters and shift calendars.
• Respond to scheduling requests and resolve conflicts promptly.
• Liaise with healthcare facilities and nursing staff to ensure coverage and quality care.
• Document interactions, schedule changes, and follow-up actions in the system.
• Monitor ongoing assignments to ensure punctuality and attendance compliance.
• Assist in onboarding new nurses to the scheduling system as needed.

Requirements:

• Minimum 1-2 years of experience in nurse scheduling, patient coordination, or healthcare staffing.
• Strong knowledge of shift management and coordination practices.
• Excellent verbal and written communication skills.
• Comfortable using scheduling software and internal platforms (experience with EMR/ATS systems is a plus).
• Reliable high-speed internet connection, own laptop/PC.
• Able to work independently with minimal supervision.
• Availability to work from 3 PM -11 PM, including some weekends or holidays if needed.

Preferred:

Experience working in a healthcare staffing agency or facility.

Knowledge of compliance and credentialing procedures.