Parts Salesman

Volvo Trucks; Middelburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Volvo Trucks is seeking a Parts Sales Person in Middelburg. The role requires excellent customer skills and organizational abilities to manage parts sales and customer relations. A matric qualification along with experience in a retail environment is essential. The position involves maintaining customer satisfaction and compliance with safety standards, all within a dynamic and supportive environment that fosters teamwork and innovation.

Benefits

Equal employment opportunity employer

Qualifications

• Matric is required.
• Previous experience in a parts retail environment is a plus.
• Must be computer literate in MS Office.

Responsibilities

• Facilitate the sale of parts and liaise with customers.
• Ensure zero customer complaints.
• Process sales orders and maintain records.

Skills

Customer skills

Attention to detail

Organizational skills

Ability to work under pressure

Education

Matric

Tools

MS Word

Excel

Power Point

Outlook

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What You Will Do

The main purpose of the role is to facilitate the sale of parts while effectively liaising with customers.

Reporting: This position reports to the Parts Manager.

Job Objective

Client liaison – Build good relationship between Company and Customer;

• Ensure zero customer complaints.
• Receive sales order from client.
• Timeous processing of parts sales.
• Preparation of quotes and invoices.
• Quotes, customer orders & invoices are correctly filed at all times.
• Ordering urgent orders from central warehouse.
• Invoice register up to date at all times.
• Distributing backorder parts to relevant customer.
• Parts catalogue up to date at all times.
• Monitoring delivery and collection of parts to customers.
• Monitoring picking of customer invoices.
• Follow up on V.O.R orders from customers and give feedback.
• Filing of quotes, customer orders and invoices.
• Control of invoice register.
• Assisting with stock take procedures.
• Overtime and Standby.
• Updating and maintenance on all Parts Catalogues.
• Achieve Sales Targets/ KPIs.
• Assisting in all parts operations where requested.
• Create and maintain Customer Base.
• Daily follow-up on customers.
  
  

Obtaining of new customers.

Compliance to ISO 9001 and Safety;

• All process in your area of responsibility are following ISO standard
• Ensure the safety process are followed
• Ensure the Safety Act and Regulation is adhered to
• Provide assistance to Warehouse Supervisor/Controller when required
  
  

Expectations

The Parts Sales person is responsible to maintain process within the Parts Department:

• To meet the set business goals within the Department.
• Ensure optimal customer satisfaction.
• To manage his actions and business dealings according to the Volvo Way.
• To utilise available systems to achieve optimal business performance.
• To raise awareness of the Volvo brand and promote the brand image.
• The job holder can expect adequate resources, objectives, professional guidance and support.
  
  

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Qualification & Job Expereience

• Matric.
• Computer Literate (MS Word, Excell, Power Point, Outlook).
• Technical background would be an advantage.
• Previous experience in a Parts Retail environment.
  
  

Key Comptencies

• Customer skills, friendly, get on well with people.
• Neat, confident, self- motivated and honest.
• Good admin and organizational skills.
• Attention to detail and meet deadlines.
• Must be able to work under pressure .
  
  

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.

Application Closing Date: 24 June 2025.

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.