Parts Sales Executive (Hyundai Boksburg)

Hyundai Automotive South Africa; Gauteng; On-site; ZAR 150 000 - 250 000; Full time

Job summary

An established industry player is seeking a Parts Sales Executive to join their dynamic team in Boksburg. In this role, you will be the face of the company, ensuring that customers receive the utmost courtesy and service while accurately identifying their needs through parts catalogues and stock lists. You will manage stock efficiently, assist in training new personnel, and maintain good relationships with both customers and suppliers. This position offers a unique opportunity to contribute to the company's profitability while enhancing customer satisfaction in a fast-paced environment. If you are passionate about customer service and have a knack for parts sales, this could be the perfect fit for you.

Qualifications

• 2-3 years experience as a Parts Salesperson is required.
• Strong customer service skills and stock management experience are essential.

Responsibilities

• Conduct transactions with customers courteously and accurately.
• Maintain stock control and assist in parts identification for staff.

Skills

Customer Service

Stock Control

Parts Identification

Numeracy

Communication

Education

High School Diploma

Tools

Parts Catalogue Software

Stock Control Equipment

Job description

Job Title : Parts Sales Executive (Hyundai Boksburg)

Branch / Department : Hyundai Boksburg

Job Type Classification : Permanent

Location : Boksburg, Gauteng, South Africa

Job Description :

MAIN PURPOSE OF THE JOB : To conduct all transactions with customers with the utmost courtesy, correctly place items in stores, ensure accurate identification of customer needs by means of parts catalogue and computer stock lists, receive and identify stock, check goods from suppliers, and implement applicable discount structures.

Specific Role Responsibilities :

1. Improved Profitability : Ensure all required parts for repairs or services and additional accessories are offered to customers; keep stock safe and in first-class condition; ensure receipts, payments, or authorized signatures are received for all issues.
2. Customer Service and Satisfaction : Show utmost courtesy and consideration to all customers; ensure all issues are in first-class condition and suitable for use.
3. Cost Control : Keep stock in good condition; issue stock according to payment policy; guard against unauthorized withdrawals; maintain stock control systems.
4. Staff : Assist company staff in parts identification and training new parts personnel.
5. Administration : Ensure all paperwork and documentation are properly recorded; ensure credit sales are made to authorized signatories; keep parts catalogues updated and tidy.
6. Communications : Keep Parts Manager informed of stock movement; notify Parts Manager of any discrepancies in incoming goods; maintain good relationships with customers.
7. Marketing : Assist in marketing activities as required.
8. Finance : Ensure transactions comply with company policy; secure all cash and cheques; be numerate and literate at the clerical level; understand basic vehicle layout and part identification; receive training in standard stock-keeping systems; use stock control equipment; provide courteous service to customers.

Qualifications and Experience : 2-3 years experience as a Parts Salesperson.